Courier Expert - Delivery Reviews

Name: Courier Expert - Delivery
Address: Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,, Market Deeping
Rating: 4.85

4.9 Rating 2,697 Reviews

98 %

of reviewers recommend Courier Expert - Delivery

Company Reviews

Metrics

Info

4.9

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Courier Expert - Delivery:

For a fast courier service and dedicated courier vans, you can trust Courier Expert’s same day courier delivery service to collect & deliver your goods quickly and securely anywhere in the UK. Our comprehensive range of vans, ensure we can move anything from documents to pallets within the UK, quickly and efficiently.

Visit Website

Phone:

0871 474 5885

Email:

deliveryfeedback@courierexpert.co.uk

Location:

Eventus Business Centre, Sunderland Road, Northfields Industrial Estate,
Market Deeping
PE6 8FD

Courier Expert - Delivery 5 star review on 6th August 2023

Anonymous

Courier Expert - Delivery 5 star review on 11th July 2021

David Mars

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok service - Let down by no live chat function working and also live tracking not working.”

Helpful Report

Posted 1 day ago

Thanks for your feedback – we're really sorry to hear your experience wasn't ideal, especially with the live chat and live tracking. We definitely want to clear a few things up and address your concerns. First, regarding the live chat, it's actually available Monday to Friday. Since your booking was on a Saturday, we provide telephone customer service for weekend queries, and we understand you were able to get assistance through that channel. We apologise if this wasn't clear beforehand. As for the live tracking, we completely acknowledge the issue. We've confirmed that the driver had it turned off, which is absolutely not the standard we expect from our team. We're actively investigating this and will be taking appropriate action to ensure this doesn't happen again. We understand how important live tracking is for peace of mind, and we're committed to getting this right. We really appreciate you bringing these points to our attention, as it helps us improve. If you'd like to discuss your experience further or if there's anything else we can do to help, please don't hesitate to contact me directly at andy@courierexpert.co.uk. We truly hope to have the chance to provide you with a much smoother and more positive experience next time.

Posted 8 hours ago

“Got us out of a pickle. Remind me NOT to take on jobs into south central London.”

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Posted 2 days ago

“Very good service, on time and friendly.”

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Posted 2 days ago

“Good service, good price. Polite driver.”

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Posted 2 days ago

“prompt”

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Posted 3 days ago

“The service provided from start to finish by Courier Expert was faultless, I would not hesitate to use these guys again or recommend them. I rarely leave feedback but service like this needs to be rewarded. Thank you Andriy and the whole Courier Express team.”

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Posted 5 days ago

“Very professional. Handled the whole process with care and flexibility. Will definitely use again!”

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Posted 5 days ago

“Driver was available when I rang to speak to him. WAs very good at following directions to go to the right door/entrance. Pick up was a bit later than I'd hoped for but parcel was delivered faster than expected.”

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Posted 6 days ago

“Sulaimon did a great job. Would 100% recommend. Thank you!”

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Posted 1 week ago

“Brilliant experience. Can't fault Kevin, a total professional. Thank you.”

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Posted 1 week ago

“A******”

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Posted 1 week ago

“I've never used this before but the service was brilliant. I was worried I wouldn't get a courier assigned but Sandar contacted me and kept me updated. A brilliant service that I wouldn't hesitate to use again!”

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Posted 1 week ago

“Quick, easy”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Courier Expert advised me that the driver was running 30 minutes late, he turned up 1 hour late and was 50 minutes late delivering the item. But it was delivered on the same day, just a bit late! I will use Courier Expert again as other drivers have been 5*”

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Posted 2 weeks ago

“Livinus was a pleasure to deal with Very efficient and great service 5 stars”

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Posted 2 weeks ago

“Thank you great service”

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Posted 2 weeks ago

“Great service, will definitely use again if I need something urgent sending. great customer service also. The website lets you track every move, which gave me lots of peace of mind that the parcel was going to arrive.”

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Posted 2 weeks ago

“Cristian was great”

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Posted 2 weeks ago

“Excellent speedy service”

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Posted 2 weeks ago

Courier Expert - Delivery is rated 4.9 based on 2,697 reviews