Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.72

4.7 Rating 2,285 Reviews

95 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,285 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Booking requires a UK phone number - I don't have one! Why do you not accept international dial mobiles?”

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Posted 9 months ago

Sorry for the confusion, we do accept international phone numbers on our booking form in the Daytime Telephone field. However, currently we are only able to send mobile booking confirmations to UK numbers, if you don't have one of these your confirmation will be sent via email. Our reservations team have dropped you an email to confirm a preferred telephone number for your booking. Best wishes, Country Hotel Breaks

Posted 9 months ago

“I found the booking process for Country Hotel Breaks very easy to use.”

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Posted 9 months ago

“Very helpful with query over booking.”

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Posted 9 months ago

“Hi I’m getting in touch as we stayed at your lovely hotel. 13/07/24 for our 15th wedding anniversary. Unfortunately we were extremely disappointed with our dinner reservation. You had a private 70th party going on, so we had to have our dinner in the lounge upstairs. The food was lovely but there was no atmosphere at all. We were Tucked away in the Corner. I was actually sat on a sofa. We was really looking forward to a lovely restaurant experience but instead it felt like we had dinner in our own lounge at home. If it was communicated to me that we would not be in the main restaurant that evening for dinner then I would not of paid the extra for our package to dine with you. We could have dined in the many restaurants close to the hotel which I wish we had done to celebrate our anniversary. Really disappointing. How ever the hotel it’s self was 10 out 10. Absolutely spotless, complimentary tray in the room was a lovely touch. The staff were some of the friendliest and happiest I’ve experienced. The breakfast was also 10/10 Location was out standing. Would 100% visit agin. If it wasn’t a special anniversary night away and that we traveled 90 mins to get to we wouldn’t be so disappointed. Sorry to complain. I never do so normally. But price didn’t quite match out experience sadly. Your kindly Mrs Clare Dicola Sent from my iPhone”

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Posted 9 months ago

Hi Clare, Thank you for letting us know about this. We’re sorry to hear that your dining experience somewhat tainted your anniversary break. We have contacted the hotel regarding your complaint and we will come back to you in due course on this. However, I’m really glad to hear that the rest of your experience was enjoyable and I sincerely hope your anniversary was lovely overall. Best Hannah

Posted 9 months ago

“ok --------”

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Posted 9 months ago

“search function easy to use.”

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Posted 9 months ago

“Website is very clear and explains what is included in the cost structure before completingthe booking.”

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Posted 9 months ago

“Very good and easy process”

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Posted 9 months ago

“Easy to follow booking form, instructions straight forward and confirmation received quickly.”

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Posted 9 months ago

“Easy to use although would like cancellation policy to be shown rather than in the small print for each deal.”

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Posted 9 months ago

“Very kind Fast and efficient”

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Posted 9 months ago

“Just made our fifth booking with country house hotels today all of been super great hotels great food thoroughly recommend them”

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Posted 9 months ago

“Valued option”

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Posted 9 months ago

“After spending a lot of time searching the internet we found this site which provided not only the best hotels for our search requirements but a package at a price we could not find anywhere else. Highly recommend this site.”

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Posted 9 months ago

“Very easy to book and reasonable prices.”

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Posted 9 months ago

“Fantastic website. Booked an extremely last minute trip (11:30pm the night before) to Wotton house. Confirmation received following morning at 08:3. A got a brilliant deal, almost £300 cheaper than booking direct, and had a few extras in as well, like dinner allowance, and bottle of Prosecco on arrival. Also, we were given the best suite in the place. Cannot recommend enough. We will be using you again in the future”

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Posted 9 months ago

“Easy to use website. Efficient and thorough service - almost instant confirmation and information. Looking forward to our stay.”

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Posted 9 months ago

“No problems at all booking directly.”

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Posted 9 months ago

“First time using CHB and the process seemed easy however confirmation took several days rather than INSTANT as shown on the website. We called the hotel before the booking for a specific reason and was assured all ground floor rooms had walkin showers. However, CHB could only confirm a shower over the bath. As we are both in our 80s and my husband has a blue disability badge a walk-in shower would have been appreciated so a bit disappointed.”

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Posted 9 months ago

Hi there, We’re sorry that on this occasion the room type you required was not available. We do advise that you contact us directly with accessibility concerns ahead of booking so that we can prevent this from happening. I’ve been assured that our reservations team did contact the hotel to try to find you a suitable, ground floor alternative which you were happy to book. We’d love for you to book with us again in future and if you give us a call, our team will be more than happy to help in finding you and your husband a break that suits your requirements. This aside, we truly hope you enjoyed your stay! Hannah

Posted 9 months ago

“Country Breaks provides an accessible online service backed up with splendid service by friendly, well-informed staff who sort out details promptly and efficiently, seeming to work 24/7. I”

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Posted 9 months ago

Country Hotel Breaks is rated 4.7 based on 2,285 reviews