Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,369 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,369 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website, simple to use and great deals, so everything you want.”

Helpful Report

Posted 4 years ago

“Set in such lovely grounds. We could not fault the staff or the food. Rooms a little dated but that didn’t affect our enjoyment. We Will be back”

Helpful Report

Posted 4 years ago

“Very pleasant hotel with nice garden. Staff were very helpful. For a short break, you can't go wrong. Easy reach of Chatsworth.”

Helpful Report

Posted 4 years ago

“Food and service was good. Difficult to control room temperature. Had to leave window partly open even when it rained.”

Helpful Report

Posted 4 years ago

“Just booked so far. Web Site was Straightforward and easy to use. No issues with booking.”

Helpful Report

Posted 4 years ago

“Overall booking process very good with excellent offers. Needed to change dates which was made very easy via online app with no fee.”

Helpful Report

Posted 4 years ago

“Received a voucher as a Christmas present. Explored the website and choose a hotel for July 2021. The site is very comprehensive and included all the information required to select a hotel. Booking was slick and easy and the voucher applied without any problems. Taking into account the extras included in the deal it appears to be very good value. So far I'd recommend this organisation.”

Helpful Report

Posted 4 years ago

“A very pleasing & efficient greeting at reception & we’re certainly highly appreciative of the early check in. Very friendly staff & helpful. Pleased with the spacious room & cleanliness”

Helpful Report

Posted 4 years ago

“Excellent stay, couldn’t fault in anyway”

Helpful Report

Posted 4 years ago

“The service I received when our booking was changed due to COVID was excellent. I will use this company again.”

Helpful Report

Posted 4 years ago

“Very user friendly website with clear description of breaks and offers. Contacting direct was easy and staff were very helpful.”

Helpful Report

Posted 4 years ago

“Had to cancel my original booking in May due to hospital appointment, I found it very easy to obtain a voucher for another booking within the next year. I have know booked for September and again found it very easy to do on the phone. The operator was very friendly and helpful.”

Helpful Report

Posted 4 years ago

“So far so good. Hopefully the hotel will live up to your standards and recommendation.”

Helpful Report

Posted 4 years ago

“Just booked a short break on country hotel breaks , easy website really good deals would recommend them to anyone wanting a break in a nice hotel.”

Helpful Report

Posted 4 years ago

“Very easy to use website. Have only just found this but it is likely I will use it again.”

Helpful Report

Posted 4 years ago

“We stayed at Hatton Court Hotel, Upton Saint Lawrence, for 1 night on a bed breakfast/dinner break. We also paid extra for a jacuzzi room. Unfortunately, the room was unfit for purpose. The jacuzzi bath was old and very badly stained and we were unable to use it as it was so unsightly. The room had crumpled carpet, chipped paintwork and scraps on the paintwork on the walls. The toilet did not flush properly and there was a toilet smell in the room. We addressed this issues at reception and were told that the toilet would be dealt with, but it wasn't during the time of our stay. At dinner, we waited at our table for 20 minutes before we even got a menu, the drinks waiter dropped wine on my foot while bringing the glass to the table, the prawn cocktail starter contained no avocado (which is a main ingredient in the dish), the gaps between starter, main and dessert were long and the table service was erratic. We felt the staff were not trained to standard appropriate to that which the hotel was aspiring to. On the plus side, we thoroughly enjoyed our breakfast, which was excellent - very well presented and good quality ingredients. We enjoyed the ambience outside while drinking our complementary drink. If the hotel had offered to amend the rate of our room to that of a standard room, it will have slightly compensated us for our disappointment in the overall experience. Unfortunately, we will not be using Country Hotel Breaks again.”

Helpful Report

Posted 4 years ago

“Very good value , easy to book , good communication.”

Helpful Report

Posted 4 years ago

“Very efficient at confirming our requests with the hotel”

Helpful Report

Posted 4 years ago

“You confirmed a total paid amount of £605.00 The hotel are asking for €245.00 a night or £735.00! Why??? This is not good!”

Helpful Report

Posted 4 years ago

Dear Gary, Thank you for your review, although I'm sorry you have some concerns. The price you have paid for your stay is correct at £605 - this has been pre-paid to us for your stay at the hotel in June. While the hotel may be charging higher prices for direct stays, this does not affect the amount you have paid, which as you can see, is considerably lower than the direct price. Should you have any further queries please don't hesitate to contact us at reservations@countryhotelbreaks.com and we will be happy to assist. Best wishes, Country Hotel Breaks

Posted 4 years ago

“We have used the web site before. We picked the hotel from your web site to replace a break we were to take in 2020 to celebrate my 50th wedding anniversary. To navigate the web site was easy and informative and it was a pleasure to use”

Helpful Report

Posted 4 years ago

Country Hotel Breaks is rated 4.7 based on 2,369 reviews