Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,369 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,369 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not many options to be fair but of the of the few , quality and good value for money and after looking at other sites I booked via CHB :)”

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Posted 4 years ago

“Excelent web site which gives much detail and assisted me to make up my mind where to spend a £200 GIFT VOUCHER we were given for our 40th anniversary. Very helpful and friendly on the phone when seeking advice and very professional when booking.”

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Posted 4 years ago

“Simple quick and painless booking procedure. All websites should be like this”

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Posted 4 years ago

“Easy to operate website, very good details and everything is very detailed. Easy to book also. Will definitely use again!”

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Posted 4 years ago

“1. extensive coverage of good quality venues. 2. not convinced about the original stated cossts which seem to increase once you pursue further informstion on the links/web site 3. certainly an excellent starting point”

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Posted 4 years ago

Dear Mr Harling Thanks for the review - I'm delighted that you were happy with the coverage and quality of the hotels. With regard to your second point, the price per night can vary on the type of room, the day of the week, and the time of year you are staying, but we do try to be open & honest with the prices displayed, and we aim to ensure that the price you see is the price you pay, with no hidden charges. Moreover, our prices are backed by a price match guarantee plus - should you find that you could have booked the same package on the same terms of less, we'll not only refund the difference, but give you a £20 credit towards your next booking. We trust you enjoy your break - we'll be sure to ask for your review of the hotel after your stay. All the best, Country Hotel Breaks

Posted 4 years ago

“Hotel was very nice and staff very helpful, unfortunately one of the morning's breakfasts was below average, as we kept getting forgotten, we asked for a coffee that was ordered with one of the breakfasts and had to ask various waiters/ waitresses 6 times before finally getting the coffee. The room my wife and I stayed in for 2 nights was very clean and pleasant, although there was an annoying rumble/humming noise within the vicinity of our room (above main entrance facing to the front of hotel) which was going on almost constantly during the evening and into the early hours, therefore waking the 2 of us several times throughout the night which sadly over these 2 nights prevented us both from getting a peaceful night's sleep. Unfortunately our experience of this hotel reflects in the 3 star rating.”

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Posted 4 years ago

“Easy to use website It’s nice that confirmation is instant. Also I had to change the dates and this was very easy to do”

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Posted 4 years ago

“This is the third time we have booked through CHB and the booking experience has been excellent. The actual hotel experiences not so good, not your fault though. Last year we could not go to the Lamphey Court because of Lockdown. This year our booking tomorrow for the Hook Norton failed because their boiler has failed. We are re-booked, thanks for the service, tomorrow at the Cotswold House in Chipping Campden and we are re-booked at the Lamphey Court towards the end of June. Fingers crossed for both trips.”

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Posted 4 years ago

“It became necessary to make a significant change to our booking. One phone call, with details of our revised requirements and the whole process was completed within minutes. Very professionally handled by Country Hotel Breaks.”

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Posted 4 years ago

“Found it easy to choose an hotel and book a room. Look forward to our stay after being in lockdown for such a long time.”

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Posted 4 years ago

“Great collection of country house breaks with dinner packages. Makes things simple. Booking process could improve. My voucher was not accepted on the first day I tried to book, then lost the booking as it got sold out. Also when I finally booked somewhere else website did not allow me to book 2 different types of rooms in the same booking, so had to book the same room and then put in a special request to the hotel.”

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Posted 4 years ago

Dear Mr Baid, Thank you for your review. We're sorry to hear about the issue with your voucher, but pleased that you found an alternative hotel at which to stay. Where we have offers set up with different room types, separate bookings do need to be made in order that our website shows the correct number of available rooms. We would have been happy to make the reservation for you in different room categories, so do please make us aware of any requests you may have in the future and we will do our best to assist. We hope you enjoy your stay at Easthampstead Park. Warmest wishes, Country Hotel Breaks

Posted 4 years ago

“Had query over bringing my dog when booking on line. Telephoned contact no all sorted no fuss no bother”

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Posted 4 years ago

“Great prices for lovely hotels :)”

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Posted 4 years ago

“Great deals, easy to book and friendly and helpful agents. Elaine and Caroline were amazing.”

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Posted 4 years ago

“I have only booked a hotel , not in a position to comment yet ?”

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Posted 4 years ago

Dear Mr Vaughan We were just asking you about your experience of booking with us, which I trust was good. We'll ask you about your break after your stay, which we hope you enjoy very much. All the best, Country Hotel Breaks

Posted 4 years ago

“We knew where we wanted to stay so the booking process was very easy.”

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Posted 4 years ago

“Found what I was looking for very easily. Great communication, I will certainly be using Country Hotel Breaks again”

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Posted 4 years ago

“This is only the second time I have used "Country Hotel Breaks" (christmas present vouchers) but found the on-line booking system so easy.”

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Posted 4 years ago

“Easy to use site!”

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Posted 4 years ago

“Great customer services. Everyone I dealt with via email & on the phone were super helpful & friendly & lovely too. Will definitely be my new go to for any new trips away.”

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Posted 4 years ago

Country Hotel Breaks is rated 4.7 based on 2,369 reviews