Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,369 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,369 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Review solely based on booking and interaction with Country Hotel Breaks. This website is fantastic! Great package deals and the communication and interaction is fabulous with the customer service team! I had some 'requests' (dinner reservation time, etc) on our booking and they emailed me instantly to let me know they had put the request in. A few days after booking we emailed the customer service team , after not being able to get hold of the hotel directly, to ask if there was a possibility of a room with a garden view and they responded within only a few hours to let me know they had spoken to the hotel etc - absolutely fantastic customer service and I really hope our stay at our chosen hotel is as good as this companies booking!”

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Posted 4 years ago

“if you purchase a break you cant use it to book for seven days even though the receipt will state you can book straight away. Be careful as you will lose any potential bookings and be treated with distain when questioning such a restriction.”

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Posted 4 years ago

Dear Mr Goodfellow. This is not the case at all. The great majority of reservations are confirmed instantly, and the minority that need to be referred back to the hotel are generally confirmed within an hour or so. However, we completely understand the confusion around this, as you had read some outdated information relating to our gift vouchers. We apologise for this, and the confusing sentence has now been removed from our site. All the best Country Hotel Breaks

Posted 3 years ago

“Good choice of hotels at good prices. Easy web page to use,”

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Posted 4 years ago

“Web site and information was very good easy to navigate booking process was excellent it seemed too good to be true and I doubted I had actually booked the rooms and confirmation was swift”

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Posted 4 years ago

“Straight forward booking, when we wanted to go and where we wanted to go ☺️”

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Posted 4 years ago

“We have used this company many times for weekend etc away. Most of the hotels are very good, just a couple that needed to sort themselves out, Regarding the rooms, or lack of staff. But it has not put us off using them again (just not back to those 2 hotels) we have 3 other trips away this year with country hotels.”

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Posted 4 years ago

“Need to check that the hotel is indeed a country hotel and not a hotel overlooking an oil refinery”

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Posted 4 years ago

“We haven't been on the trip yet but the booking process was seamless. Confirmation from hotel within moments so no stress as to whether the hotel accepted us on preferred dates etc. Well done Country breaks. A great late summer/ early autumn deal”

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Posted 4 years ago

“Many thanks. Easy to use website and answered my email query straight away”

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Posted 4 years ago

“Good website and great deal, looking forward to the stay”

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Posted 4 years ago

“Overall hotel, ground and staff were lovely. Food service and choice very poor six starters of which four were fish, no vegetarian option to start and only one vegetarian option for main meal with same menu two nights running, waited over an hour for food both nights, no sign of management, very disappointing. Garden room promoted as something exclusive but furniture and décor were more reflective of a staff canteen.”

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Posted 4 years ago

“Lovely collection of hotels in various locations. Easy booking process, impressed!”

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Posted 4 years ago

“Our break at Bedford Swan Hotel was marred by little unnecessary incidents: Safe in room not working. Reception promised to send someone but nothing happened. Request some milk sachets. Reception said housekeeping will provide straight away but none appeared and had to go to local shop to buy our own supply. On checking out tried to overcharge us!”

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Posted 4 years ago

“My husband and I needed a few days break after illness and burnham Beeches certainly fitted the Bill.The food was lovely.we stayed 3 evenings and perhaps a change of menu would have been nice.Nevertheless we found something different to have each evening and the lovely George always made our visit enjoyable.”

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Posted 4 years ago

“Really enjoyed our stay, it was made even more special by having our room upgraded. Lovely staff, but a little disappointed there weren’t any cocktails on the menu.”

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Posted 4 years ago

“Easy to understand booking system,quick with confirmation of booking within minutes. Excellent”

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Posted 4 years ago

“What a beautiful hotel with a lovely setting. A really old English Building rich with character. The staff were all so friendly. The reception, restaurant, bar staff and housekeeping were all so polite , friendly and so helpful. We stayed for one night and had dinner in the restaurant and the food was amazing. The restaurant was in a stunning setting which added to the experience. The waitress and waiters were so knowledgable and provided amazing service. The room was lovely and provided us with all we needed. We visited the bar before bed for a last drink and was met with another room which was full of character. The bar staff were so friendly and recommended a great drink to finish off the night. Breakfast in the morning was full of choices and was cooked extremely well. And again the staff were incredibly kind and the service was great. Checkout was smooth and we left wishing we had another night to enjoy this picturesct place. Thank you 👍”

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Posted 4 years ago

“Great choice of hotels and easy booking system”

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Posted 4 years ago

“Thank you so much for your advice on our mini break away. The Hotel was everything we had expected and much more. We will certainly use your site again in the future.”

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Posted 4 years ago

“Booked with ease online. Really looking forward to our stay.”

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Posted 4 years ago

Country Hotel Breaks is rated 4.7 based on 2,369 reviews