Cost Cutters UK Reviews

Name: Cost Cutters UK
Address: 2 Crompton Court, Attwood Road, Burntwood Business Park, Staffordshire
Rating: 4.08

4.1 Rating 638 Reviews

77 %

of reviewers recommend Cost Cutters UK

4.1

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

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Cost Cutters UK 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, friendly staff, great company to deal with.”

Helpful Report

Thank you for your review, I am also happy to confirm you should receive a call over the next 48hrs to book in your delivery due to the item being large. If you need any further assistance, please do not hesitate to contact us here at Customer Services. 0333 334 3370.

“Quick, easy and very efficient ordering process. Communication from Cost Cutters has been excellent.”

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Thank you for your review and i can confirm your delivery will be with you by Monday.

“Great service and quality also arrived early”

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Thank you for the review on our service and delivery, its truly appreciated, and we hope the table top looks fabulous.

“Easy to order and great customer service correspondence.”

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Thank you for taking the time to leave us a positive review on our service, its truly appreciated. Many thanks Customer services

“Ordered item which said delivery date of 5-7 working days. After payment that has changed to nearly 3 weeks.”

Helpful Report

Thank you for your review, you ordered on line on the 3rd May and unfortunately we where then made aware of a slight delay on your delivery and I can only apologise for this however an alternative product was offered to you on the 5th, this does happen occasionally but we will always do our best to find an alternative item for our customers but I believe that you are happy to wait for your delivery, and we thank you for your patience.

“Excellent service”

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Thank you for taking the time to leave a review, i hope you are happy with you Library Storage set.

“apart from the item being out of stock everthing was ok”

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Thank you for your review, the Dale bench is a made to order item so the lead time is about 10-15 working days for delivery as per the web site. I am happy to confirm your delivery is booked din for the 19th May. Should you have any questions, please do not hesitate to contact us at customer services.

“Good quality furniture, easy to order and quick to deliver. The customer service is excellent with emails replied to very quickly.”

Helpful Report

Thank you for taking the time to leave a review i can confirm your delivery will be with you by Wednesday at the latest.

“Ordered on Monday and Delivered on Tuesday.”

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Hi Graham, Thank you so much for your wonderful feedback, it is appreciated Take care and have a lovely day! Kind Regards, Customer Services

“quick and efficient”

Helpful Report

Hi Paul, Thank you so much for the kind review, we really appreciated it. Hope you have a lovely day! Kind Regards, Customer Service

“Needed a good quality, hard wearing cupboard for a pre-school so decided to spend a lot of money. Needed the cupboard to be secure so that the children would not be able to gain access if locked. The cupboard fell apart after two months hinges snapped and the lock would not line up so the children could open it. Did not think it would be unreasonable to ask for a refund but was told this was to be expected, they would send me new hinges instead, that was weeks ago still no fixings. Cupboard is redundant. Should have gone for cheap at Argos.”

Helpful Report

“Very satisfied with item and service with one exception, why did you not supply screw caps for the many screw heads showing - spoils the appearance of the Bench”

Helpful Report

Hi Don, Thank you for taking your time to write us a review, it is appreciated. It is good to hear you are happy with the item you have received and the service we have given you. Regarding the screw caps, unfortunately they do not currently come with the bench, however, I will send your feedback to our manufacturer to see if this is something we can hopefully offer in the future. I hope you have a great week ahead! Kind Regards, Customer service

“I still have not received the goods I paid for on 13th February, I have heard nothing other than this survey I expect a refund and will be applying for same”

Helpful Report

Thank you for your review and can only apologise that your delivery will arrive 2 days after the web advisory date, However I believe you have spoken with customer services and you item is already out for delivery today. if you have any questions, please do not hesitate to contact us on 0333 344 3370.

“Very helpful and prompt service”

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Thank you for the review and your order for the Rollerboard. Many thanks Customer Services

“Helpful, very good service”

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Thank you for taking the time to leave a review and we hope you are pleased with your Pedestal.

“Excellent Service”

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Thank you for the review, I can also confirm your delivery will be with you next week. Many thanks Customer Services

“Great service, very easy to order and quick to get back to me with everything I needed.”

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Thank you taking the time to leave a review, and that you found the order process easy.

“Although we had issues with our order, Customer Services were extremely helpful, explained and sorted this - would recommend”

Helpful Report

Thank you for your review Kelly, I am aware of the issue with your order and I am pleased we have managed to sort the issue for you with ease. Many thanks The customer services team

“Ease of ordering, very fast delivery, great product”

Helpful Report

Thank you for your review, we are glad you have found your experience with ourselves an easy process and are happy with your purchase. Many thanks Customer Services

“Poor- ordered in July, and have had to chase order. No apology either.”

Helpful Report

Thank you for your review. I can see from the account we have tried to call on a number of occasion to see if you wished to proceed with the order. When placing an order and paying by proforma we advise if you have had no response within 24 hours of making the payment to please call. When paying by proforma you must use your quotation number as the reference so your payment can be traced. I believe the payment has now been traced and your order has been processed. This will be with you week commencing the 30th January. If you need any further assistance, please do not hesitate to contact our customer service team who will be happy to help.

Cost Cutters UK is rated 4.1 based on 638 reviews