Cost Cutters UK Reviews

Name: Cost Cutters UK
Address: 2 Crompton Court, Attwood Road, Burntwood Business Park, 2 Crompton Court, Attwood Road, Burntwood Business Park, Staffordshire
Rating: 4.09

4.1 Rating 656 Reviews

77 %

of reviewers recommend Cost Cutters UK

4.1

Based on 656 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park,
2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

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Cost Cutters UK 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When our item arrived it was damaged. I spoke with Emma and she rectified the issue quickly and efficiently. She was really helpful!! Thank you Emma!!!!”

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“Very good , usable , never broke .”

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“Helpful staff and affordable prices”

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“Great service from start to finish, staff very helpful. Order came promptly”

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“The team were very helpful and quick at responding to any queries! the chairs arrived on time and were well packaged. Florence and Nahum chased up the supplier to make sure the order were delivered as quickly as possible, and I really appreciated their effort and communication.”

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“Freya was amazing - she price matched against TTS and GLS. She was always available to speak to me and always ensured that she phoned back! She was patient and knowledgeable and friendly! I would highly recommend the service was great from start to finish! Thanks again Freya - you were amazing! 🤩”

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“I would like to thank Flo from Customer Service for her help. I had a delivery issue that she helped me to resolve. Thanks to her patience and responsiveness, we found where the products had been delivered. We are also happy with the ordered products.”

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“Cost Cutters UK have been fantastic from start to finish. The level of service we’ve received has been outstanding, and a huge part of that is thanks to Rachel, our account manager. Nothing was ever too much trouble, even when we asked what felt like 1001 questions, Rachel handled everything with patience, clarity, and genuine care. Delivery was prompt, and on the one occasion where there was a slight issue with an item, it was resolved instantly without any hassle. Their price‑match service is excellent too, allowing us to streamline our ordering and rely on one supplier for all our needs. We’re extremely pleased with the service and support we’ve received and will continue to use Cost Cutters UK with confidence.”

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“I needed 2 round plastic picnic tables for our village hall but was on a tight budget and timeframe of only 4 weeks. I spoke to 2 different members of the sales team who were both incredibly helpful, sourcing me the tables within budget and timeframe. The phone was answered quickly each time I called, emails were sent and when the 1st set of tables were going to arrive too late they called other suppliers to get an alternative before my deadline. Can’t thank them enough and happy to give a 10/10 for service.”

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Thank you, Vanessa, for your fantastic review! We're so pleased to hear our team was able to help you find the right picnic tables within your budget and timeframe. Providing responsive, helpful service is something we pride ourselves on, so it's wonderful to know our team could find a suitable solution before your deadline. Your 10/10 rating means a great deal to us. Thank you for your support! 😊

“Ordered Curiosity Kitchen Set for one of our nursery rooms, the set looks amazing, the children love to play with it. The fireplace is their favourite.”

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Thank you for your lovely review! We're so pleased to hear the children love the Curiosity Kitchen Set, especially the fireplace. We hope it continues to inspire lots of imaginative play! 😊

“Not impressed, ordered online and was shown delivery date as Monday.....well do not believe any delivery dates. Rang them on Tuesday...was told that it had been shipped and would arrive Wednesday. Guess what, Wednesday came and went.....eventually arrived Thursday morning. Four days to get a parcel 100 miles....I can parcels from the USA quicker.”

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“Brilliant great company great product ! Highly recommend”

Cost Cutters UK 5 star review on 24th June 2026

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“Rachel Shotton was very helpful and easy to talk with.”

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“You should have said the containers didn’t come with it Where do you get the right size containers ?”

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“amazing functionality and works very well”

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Thank you for your feedback! We’re glad to hear the product is working so well for you. We really appreciate you sharing your experience with Cost Cutters UK! 😊

“I can honestly say I received some of the best customer service I have ever had over the phone. Rachel was extremely helpful, patient, and professional throughout our conversation. She took the time to answer all my questions thoroughly. Nothing felt rushed, and she went above and beyond to assist me with what I needed. Her friendly manner and excellent knowledge made the experience stress-free and enjoyable. Rachel is a real credit to Costcutters, and I am very grateful for the outstanding service she provided. Thank you, Rachel!”

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Thank you for your wonderful feedback, Samantha! We’re delighted to hear that you had such a positive experience over the phone with Rachel. It’s fantastic to know she took the time to answer all your questions thoroughly and made the process feel easy and stress free. Delivering friendly, knowledgeable and patient service is exactly what we strive for, so your comments really mean a lot. Rachel will be so pleased to hear your kind words, and we’ll be sure to pass your feedback on to her. Thank you again for choosing Cost Cutters UK. We truly appreciate your support and look forward to helping you again soon! 😊

“Experienced great service from Cost Cutters in respect of a previous furniture purchase for our village hall. Thank you to Florence and the team. Now we require some more items you are the first people we thought of!”

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Thank you for your kind feedback, Lisa! We’re delighted to hear that you had a great experience with your previous furniture purchase for your village hall. It’s wonderful to know that Florence and the team were able to support you so well. It really means a lot to us that we were the first people you thought of for your next order. Building that level of trust with our customers is exactly what we strive for. We truly appreciate your continued support and look forward to helping you with your next project! 😊

“I spoke to Florence Coley today about the positive experience I had with my previous orders. Very efficient and professional. I ordered outdoor wooden play equipment. Which was to be gifted to a local Sensory School. The Items were delivered, undamaged and were excellent quality.”

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Thank you for your lovely feedback! We’re really pleased to hear about your positive experience with Florence. Providing efficient and professional support is something we take great pride in, and it’s fantastic to know this came through during your interaction. It’s especially rewarding to hear that your outdoor wooden play equipment arrived in perfect condition and met your expectations for quality. Knowing the items were gifted to a local sensory school makes this even more meaningful, and we’re proud to have played a small part in supporting such a wonderful initiative. Thank you again for sharing your experience with Cost Cutters UK. We truly appreciate it and hope to assist you again in the future! 😊

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

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“Becky and the team have been extremely helpful - customer service has been second to none. Though a product may have not been in stock, they have gone out their way to source and keep me informed regularly. Definitely my go-to!”

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Hi ALXR, Thank you so much for your fantastic review. We’re really glad Becky could help and keep you informed throughout. It means a lot to us that Cost Cutters UK is now your go-to. If there’s anything else you need, please don’t hesitate to get in touch. Warm regards, Team Cost Cutters UK

Cost Cutters UK is rated 4.1 based on 656 reviews