Cost Cutters UK Reviews

4.38 Rating 100 Reviews
89% of reviewers recommend Cost Cutters UK

About Cost Cutters UK: Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.
With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

03333 443370


The Old Mining College CentreQueen StreetBurntwoodStaffordshire

Are you a business owner?
See Business Solutions
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Within 5 Days
average delivery time
Greater than 71%
on-time delivery
Customer Service
Email, Telephone, Live Chat
communication channels

How would you rate Cost Cutters UK ?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Connie Maddiss
"Won a lovely polka dot rug for these guys the delivery was so fast, and when the rug came it was a lovely shock to how big the rug really was and such amazing quality. Messaging this company to arrange delivery was so easy quick responses and amazing customer service."
Bright Beginnings Childcare Centre
"Excellent quality and service!"
Debbie Timmins

This review is being investigated by the team

This review may breach our terms and conditions.

"Excellent customer service & great products. Easy ordering and friendly helpful staff. Very good :-)"
Helpful Report
Visit Website
"Friendly and helpful"
Helpful Report
"We are a Primary in North London, we were looking for book shelving, Cost Cutters gave us a really good price for five book shelves. Great value, Speedy delivery. Shelves have been delivered no problems hassle free they look really good. Would definitely use them again."
Helpful Report
"Ordering was easy (online). Good communication and a quick reply when I contacted their customer service."
Helpful Report
"Excellent customer services with prompt response. Item as described and received on time."
Helpful Report
"I sent an email just checking that my order was on the way and it was so nice to have a friendly reply back quickly from Emma. She kindly checked my order and then sent another email to me confirming that my order would be with me in about 3 days. Great customer service."
Helpful Report
"I placed an order for a trike for my son’s birthday a few weeks ago but left it to the last minute to order. The lady I spoke to in customer services rushed the order through for me and it arrived the day before. Really pleased with the speedy service."
2 Helpful Report
"I placed an order with Cost Cutters last week and it has arrived already! Amazing quality and fab customer service, will definitely be ordering again."
Helpful Report
"Whilst the chapter of ordering, placing and confirming was excellent. The crux of delivery has been poor. We were promised the delivery would reach school w/c 17th Sept, that was put back to Monday 24th Sept. No delivery. When I chased I was given Monday 1st October and I iterated that it needed to be done as we have had 2 empty classrooms since start of term and this order was placed solely because the first Company we went with let us down badly with delivery and service. So I get a call from school at 16:30 last night to inform me no delivery. I have not received any information too date. So yet again I shall be chasing today. This is extremely disappointing"
1 Helpful Report
Hi Gavin. I know you have had problems with orders. I am glad you found our ordering process and confirmation good. We aim to give the highest standard of customer service. I believe you have been emailed this morning by your account manager. We have now received a date for your tables, Becky has emailed you. We are very sorry for the issues you have had whilst not trying to pass the blame onto anyone. Tables are made to order items and we are therefore at the mercy of the manufacturer. Kind Regards
"Brilliant service Super fast delivery Kate was really helpful and took all of my requests into account"
Helpful Report
"Found what I wanted online but had some questions so spoke to a very knowledgeable lady in their customer services team. Not only did she get all the answers I needed she was able to direct me to some equivalent products which were better for our needs plus was able to save us a little more as well. It was such a pleasure to have someone who cared about what we was going to buy and go the extra mile without any prompting. Keep it up."
Helpful Report
"Arrived on time as described"
Helpful Report
"Brilliant customer service. Would definitely be coming back"
Helpful Report
"Good communication. Always got back to me promptly."
Helpful Report
"Fantastic quick and reliable service from Cost Cutters. good quality chairs ordered very comfortable. would certainly recommend them."
Helpful Report
"My experience of the people at this company is that they are very friendly and want to help. Very busy company, which shows how good they are."
Helpful Report
"Colourful and fun set of bean bags for our primary school library. Prompt delivery. Thanks"
Helpful Report
"Received really good service, quick and efficient. Really pleased, will definitely use again."
Helpful Report
"Absolutely excellent service from Cost Cutters UK and excellent product. My colourful notice boards are just perfect for my home classroom. Thank you all xxx"
Helpful Report
"I have been invoiced for goods I haven't received yet. I was told by email they would arrive w/c 24th September but haven't come. I have received an email asking me to review the service and if I am happy with the goods I haven't got!! Also I have access to all the other customer's emails who have recently ordered from you!! The only person who was helpful and got it right was Becky when I placed the original order"
Helpful Report
Hi Jackie
I am so sorry that you have a bad experience. We have asked the manufacturer to get a POD for your chairs. I also apologise for the email. This has been an error on our side and has been dealt with. if you have any questions please call us we will be happy to help.
Cost Cutters UK is rated 4.38 based on 100 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This