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Cost Cutters UK Reviews

4.0 Rating 521 Reviews

76 %

of reviewers recommend Cost Cutters UK

Company Reviews

Product Reviews

4.0

Based on 521 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

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Cost Cutters UK 5 star review on 22nd September 2022

Cost Cutters UK 5 star review on 17th August 2022

Cost Cutters UK 5 star review on 23rd July 2021

Cost Cutters UK 5 star review on 23rd July 2021

Cost Cutters UK 5 star review on 23rd July 2021

Cost Cutters UK 5 star review on 4th February 2021

Cost Cutters UK 5 star review on 21st July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website very good and got straight to what I wanted”

“Lovely early years equipment at affordable prices”

“I ordered 4 outdoor chairs. The price was good. The order was shipped and arrived very quickly. My email query about delivery timing was answered promptly. Overall, just the experience you are looking for when you shop online. I would certainly have no hesitation in buying again from Cost Cutters UK.”

Dear Christopher, Thank you so much for your amazing 5-star rating of Cost Cutters UK! We're thrilled to hear that your experience with us was just what you were looking for when shopping online. Our team always strives to provide fast shipping and excellent customer service, so we're glad to hear that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We would be more than happy to help you again. Thank you once again for choosing Cost Cutters UK, and we look forward to serving you again! Best regards, Vicky

“We were buying a reception sofa for our village hall on a tight budget as we are a charity. Ashley found the right product for us and we were thrilled when it turned up within 24 hours of placing the order. It looks great and is very comfortable. Thank you 😊”

“Brilliant service, good communications, lovely friendly staff, we have not recieved the goods yet as we just ordered them yesterday but so far, Perfect!”

“The order process was simple allowing our school (who was a first time customer) to pay on invoice, I received a phone call the following day to chek/confirm the order details and the furniture was delivered the following day. Excellent sservice!”

Thank you so much for taking the time to give Cost Cutters UK a 5-star rating! We truly appreciate your support and kind words. We are thrilled to hear that you found our order process simple and convenient, especially for a first-time customer like your school. Our team is dedicated to providing a smooth and hassle-free experience for all our customers. It's great to know that our follow-up phone call helped in verifying and confirming your order details. We understand the importance of accuracy and ensuring that our customers are satisfied with their purchases. Additionally, we are delighted that your furniture was delivered promptly the very next day. Providing excellent service is always our top priority, and we are glad that we could exceed your expectations. Best regards, Vicky Cost Cutters UK

“Excellent service, friendly lady, and hopefully a speedy delivery.”

Dear Kerry, We are thrilled to hear that you found our service excellent and that you were pleased with the assistance provided by our friendly team member. We always strive to provide a positive and helpful experience for all our customers. Once again, thank you for choosing Cost Cutters UK. Best regards, Vicky

“the chat was very useful thankyou”

Dear Lorraine, Thank you so much for giving Cost Cutters UK a fantastic 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that the chat was very useful for you. We strive to provide excellent customer service, and it's rewarding to know that our assistance was beneficial. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. Thank you once again for choosing Cost Cutters UK and for taking the time to leave us such a positive review. We look forward to serving you again soon! Best regards, Vicky

“Excellent customer service. All positive”

Dear Mags,Thank you so much for your fantastic 5-star rating and review of Cost Cutters UK! We greatly appreciate your kind words and feedback. It's wonderful to hear that you were satisfied with our excellent customer service. All positive feedback motivates us to continue providing top-notch service to all our valued customers like yourself. Warm regards, Vicky

“Delivery was extreamly quick, as in less than 24hrs. The Delivery Team kept in touch with me throughout and everything was in perfect order. Definetly will be ordering from them again, miles cheaper than other companies.”

Dear Kenny,Thank you so much for taking the time to leave us a 5-star rating for Cost Cutters UK! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're glad to hear that your delivery was extremely quick, arriving in less than 24 hours. Our Delivery Team aims to provide excellent service and it's fantastic to know that they kept in touch with you throughout the process, ensuring everything arrived in perfect order. We're also delighted that you found our prices to be much cheaper compared to other companies. We strive to offer the best value for our customers without compromising on quality. Once again, thank you for your kind words and for choosing Cost Cutters UK. We look forward to serving you again in the future! Best regards, Vicky

“Excellent service Love the fact they communicate well and keep us informed about status of delivery.”

“Fast smooth service”

Dear Liz,Thank you so much for your amazing 5-star rating of Cost Cutters UK! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. "Fast smooth service" is music to our ears! We strive to provide efficient and hassle-free service to all our valued customers, and your feedback reassures us that we are on the right track. Once again, thank you for choosing Cost Cutters UK and for taking the time to share your wonderful review. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. Best regards, Vicky

“I recently had the pleasure of purchasing furniture from Cost Cutters UK, and I couldn't be happier with my experience. From start to finish, the process was seamless and exceeded my expectations in every way. The website interface was user-friendly and intuitive, making it easy for me to browse through their extensive selection of furniture. I was impressed by the variety of styles and designs available, catering to different tastes and preferences. Once I found the perfect pieces for my office, placing the order and checkout process was quick and secure thanks to the lovely and helpful sales team, giving me peace of mind throughout the transaction. Delivery was prompt, and the furniture arrived in pristine condition thanks to careful packaging. Overall, my experience with Cost Cutters UK was nothing short of exceptional. Not only did they deliver high-quality products, but they also provided top-notch customer service every step of the way. I wouldn't hesitate to recommend them to anyone in search of quality furniture and a hassle-free shopping experience.”

Dear Monica,Thank you so much for your glowing 5-star review of Cost Cutters UK! We sincerely appreciate your feedback and are thrilled to hear that your experience exceeded your expectations. We are delighted to know that you found our website interface user-friendly and intuitive, allowing for easy navigation through our wide range of furniture options. We take pride in offering a variety of styles and designs to suit different tastes and preferences. It is wonderful to hear that our sales team provided you with quick and secure service, ensuring a smooth ordering and checkout process. We understand the importance of peace of mind throughout the transaction, and we are glad we could provide that for you. Additionally, we are thrilled that our prompt delivery and careful packaging resulted in your furniture arriving in pristine condition. Your kind words truly mean the world to us. We strive to not only deliver high-quality products but also provide top-notch customer service every step of the way. Thank you for recommending us to others in need of quality furniture and a hassle-free shopping experience. Once again, thank you for choosing Cost Cutters UK. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here to help! Warm regards, Vicky Cost Cutters UK

“We ordered a water tray for our nursery which arrived ony a few days later in perfect condition. We are extremely happy with the quality of the product too, very solid and with the added bonus of having a tie to attach the plug to the frame so it never gets lost!”

Dear Gary, Thank you so much for your outstanding 5-star rating of Cost Cutters UK! We greatly appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that you ordered a water tray for your nursery and it arrived promptly within just a few days, in perfect condition. Our team works diligently to ensure that all orders are carefully packaged and delivered in top-notch condition. Once again, we sincerely appreciate your generous feedback and support. If you have any further needs or inquiries in the future, please don't hesitate to reach out to us. Warmest regards, Vicky Cost Cutters UK Team

“It was all very efficient, once we'd worked out how to actually pay for our purchase! (our issue not theirs.) Looking forward to using our new picket fence at Chase Grandparents and Grandparents Group - pictures will follow.”

Thank you so much for your fantastic 5-star rating of Cost Cutters UK! We truly appreciate your support and are thrilled to hear that our services were efficient for you. We understand that navigating the payment process can sometimes be a slight challenge, but we're glad you were able to work it out. We can't wait to see the pictures! If you ever need further assistance or have any more projects in mind, please don't hesitate to reach out. Thank you again for choosing Cost Cutters UK and for taking the time to share your wonderful experience! Best regards, Vicky

“everything we have received from this website has been fab! he have had tables and chairs are are waiting the outdoor block for the children to enjoy”

Dear Katie,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you have been satisfied with your experience at Cost Cutters UK. We are delighted to hear that everything you have received from our website has been fabulous! It brings us immense joy to know that the tables and chairs you ordered are eagerly awaiting the children's outdoor block. We hope they have a fantastic time using them! Once again, thank you for choosing Cost Cutters UK. We truly value your business and look forward to serving you again in the future. Warm regards, [Your Name]

“Good stock and prices. Very easy to order and set up an account; very efficient and friendly customer service.”

Dear Tony,Thank you for taking the time to leave us a 5-star rating for Cost Cutters UK! We truly appreciate your kind feedback. It's great to hear that you found our stock and prices to be good and that the ordering process and account setup were easy for you. We also pride ourselves on delivering efficient and friendly customer service, so we're delighted to know that we met your expectations in that regard. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Vicky

“Good price and fast delivery”

Dear Dorrie,Thank you so much for your fantastic 5-star review of Cost Cutters UK! We truly appreciate your kind words and are delighted to hear that you were satisfied with your experience. We are committed to providing our customers with excellent service, competitive prices, and timely deliveries. Your feedback, especially highlighting the "Good price and fast delivery," lets us know that we're on the right track. Once again, thank you for choosing Cost Cutters UK. We look forward to serving you again in the future! Best regards, Vicky

“First time using the website but found it easy to navigate and purchased what I wanted, I would highly recommend this site for value for money and variety of products, thanks again Costcutter Uk ❤️❤️”

Thank you so much for the 5-star rating, Julie! We really appreciate you taking the time to provide us with such a glowing review. We're so pleased that you found our website easy to navigate and found the products that you wanted. We take pride in providing reliable products with great value for money. We're delighted that you'd recommend us and hope you come back soon. Thank you again for your kind words. 🙂

“Could easily find the exact office desk I had been looking for elsewhere but had to pay around £100 less than in other sites. Payment was easily done and received confirmation as soon as it was possible (in working days)”

Thank you so much for your 5 star rating and your positive review of Cost Cutters UK, Javier. We are delighted to know that you were able to find exactly what you were looking for and also enjoyed a great price. We understand how important it is for customers to have a smooth payment process and we are glad that it worked out well for you. Thanks again for your support!

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Cost Cutters UK is rated 4.0 based on 521 reviews