Cornerstone Reviews

4.7 Rating 4,475 Reviews
93 %
of reviewers recommend Cornerstone
4.7
Based on 4,475 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Very happy finding out about the product and personalising the handle, found myself actually getting excited about a razor??. This was also accelerated with the emails.. It did arrive after a few days, however it was thrown over our rear gate onto the lawn?, good job it hadn't rained. Not sure why currier did not ask a neighbour to store etc, luckily the box wasn't damaged but reluctant to re-order if this is the delivery service being provided.
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Posted 6 years ago
I'm very sorry that your parcel was delivered in such manner, Lee. I can assure you that this is not common practice, and I do hope that you remain a Cornerstone member. I will certainly pass your experience onto the Operations team also, so that this can be investigated.
Posted 6 years ago
The shave was very good, and was Impressed with the products in the box, however the face wash had opened in the box meaning I had give everything a good swill of in the sink before I could use any of it. However other than that I found all products very good and better than the high street shop items I had been using previously
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Posted 6 years ago
That doesn't sound quite right Tom, I'm sorry that happened. If you pop an email across to help@cornerstone.co.uk they will want to know. Otherwise I'm glad that you are enjoying the goodies :-)
Posted 6 years ago
Good value for money. Shave quality is ok but not the best. Hydro 5 smoother and closer. But will persist for now.
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Posted 6 years ago
Hi Keith, thanks so much for your review. Some members reported the shave improved after a few uses, as they became more familiar with our razor. Our blades are angled differently from most competitors so it may take a little getting used to. Feel free to drop a line to our care team at help@cornerstone.co.uk, we'd love to hear more of your feedback :-)
Posted 6 years ago
Good blades, nice and sharp and very consistent unlike some others. Shave cream is great; thick and very smooth. Just tried moisturiser, which is awful - smells of cheap aftershave and stings!
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Posted 6 years ago
Thanks for taking the time to leave us feedback. It's great to hear that you're pleased with the shave! Sorry that the moisturiser wasn't a winner though. Our skincare products are designed with sensitive skin in mind so it's a bit puzzling to hear that it stings - I hope it wasn't too bad. Feel free to contact our care team at help@cornerstone.co.uk if so, they might be able to offer more assistance.
Posted 6 years ago
Reasonable shave
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Posted 6 years ago
Cheers for the review Paul!
Posted 6 years ago
The shave balm is excellent and although the shaver is better than Harry’s I rate Gillette Mach 3 is superior to both. Derek Chambers New subscriber
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Posted 6 years ago
Thanks for taking the time to leave us a review, Derek! I'm glad you were impressed but it's a shame we weren't your favourite. It's good you've found something that suits you though - thanks for trying us out :-)
Posted 6 years ago
It was alright
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Posted 6 years ago
That's a shame Darren! We have over 150, 000 happy members who have been seriously impressed with our razor. Is there anything specifically we could have done to have made your experience better? We are hungry for feedback so any comments you may have please do drop us an email at help@cornerstone.co.uk.
Posted 6 years ago
The value of the razor is good, with the Egg10 discount. For this I am happy. However, the quality of the shave is not as good as I was hoping. Nice handle, sure, but the head was not nearly as good as other razors.
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Posted 6 years ago
Hi Duncan, Thank you for your review. I'm sorry that you found the head of the razor was not performing well. Please do get in touch with our Customer Care team with your feedback - help@cornerstone.co.uk and they will be happy to help you out. Best wishes.
Posted 6 years ago
Product itself is very good but delivery time and service responses were poor. I understand deliveries may be delayed over busy periods butt to be specifically sent a delivery date, which was missed, to then be told after I had chased it myself it hasn't even be sent yet due to 'an unexpected amount of orders' was very poor. How many orders can be taken be taken to delay dispatch by 5 days? Should have been kept informed without having to chase myself.
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Posted 6 years ago
Thanks for taking the time to leave us feedback on your experience, Lee! It's a shame to hear that your first order was late. Unfortunately we did have a few delays around the Christmas period that meant we couldn't dispatch some orders as quickly as we'd have liked to. I hope that the care team were able to assist you but please feel free to get back in touch with them should anything come up in the future. Thanks again.
Posted 6 years ago
The delivery of blades etc
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Posted 6 years ago
Hi there! Sorry if you weren't happy with the delivery of your blades. If you have any further feedback for us, please drop the care team an email at help@cornerstone.co.uk.
Posted 6 years ago
Razor good, shave gel good, face wash too oily
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Posted 6 years ago
Thanks for the review Andy! It is shame you are not a fan of our new face wash. We have received great feedback for this product but we do understand our products will not suit all skin types.
Posted 6 years ago
It didnt because of the handle
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Posted 6 years ago
It's such a shame to hear that you weren't a fan of our handle Jim. Was there a particular aspect you did not enjoy? If you haven't done so already I would recommend popping an email to our care team on help@cornerstone.co.uk with your feedback, they would love to hear it.
Posted 6 years ago
online service and mailouts are efficient. product is pretty nice.
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Posted 6 years ago
Thanks for your review!
Posted 6 years ago
I like the blades but the shaving cream and post shave balm are rubbish. I prefer others. But the blades are superb and the regularity and ease of delivery is spot on. All in all a very good Company.
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Posted 6 years ago
Hey, thank you for taking the time out to leave us a review! Sorry to hear that you didn't get on well with some of our products, we will pass on your feedback to the team!
Posted 6 years ago
Recently signed up to Cornerstone to sample the product and today used the razor for the first time. Pros - Good quick service and product arrived in a couple of days. Solid feel to handle and comfortable to hold Negatives - I felt it didn't give me a close a shave as my Wilkinson Sword and had to over the same area a few time to get a clean shave - About of hours after using my face genuinely feels like it is on fire and an almighty rash has developed (could be due to having shaved the same area more than a few times) Overall good service, good quality design, blades not overly sure about, maybe with a bit of luck a Wilkinson Sword blade may fit the handle.
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Posted 6 years ago
Oh no Ross! Sorry to hear about the rash. I wouldn't recommend trying to fit other blades on the handle. Please get in touch with our customer care team and they will be happy to help you out help@cornerstone.co.uk Thank you for the review.
Posted 6 years ago
Disappointed with new blades and Handel
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Posted 6 years ago
Nice quality razor. (The new one) Issues 1. Whilst nice it's too heavy for travel 2. More expensive than harry,s per blade
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Posted 6 years ago
No need to buy in the shop.
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Posted 6 years ago
Every box is sent straight to your door to save you the hassle of having to go shopping ;-) we think it is super convenient! Thanks Paul!
Posted 6 years ago
I'm afraid that I'm not getting on with my razor so well. A big improvement on the original design but the razor handle slips in your fingers when shaving. It needs grips adding.
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Posted 6 years ago
Thanks so much for your feedback Joe. It's definitely a shame to hear that you're not getting on so well with our new handle. We do advise our members to ensure that their hands are totally dry before proceeding to shave; I'm very sorry if this is already a part of your routine. We are however always looking at new ways to further develop our handle, so do keep your eyes peeled :-)
Posted 6 years ago
""hi the blades are good but the handle is very slippery
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Posted 6 years ago
I'm so glad you think our blades gives you a clean shave, although I'm sorry to hear that you think the new handle is rather too slippery for you. We really do appreciate all our members' thoughts and feedback for any future developments so thank you for taking the time to write us an honest review. :-)
Posted 6 years ago
Cornerstone is rated 4.7 based on 4,475 reviews