Cornerstone Reviews

Name: Cornerstone
Rating: 4.65

4.7 Rating 4,527 Reviews

93 %

of reviewers recommend Cornerstone

4.7

Based on 4,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Email:

help@cornerstone.co.uk

Write Your review

Tell us how Cornerstone made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cornerstone 5 star review on 9th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Value for money”

Helpful Report

Posted 8 years ago

Thanks for your review Norman - great to hear :-)

Posted 8 years ago

“The new blades re not good- the old blade was much better. I used one today and the quality of shave is so superior to the new blades. I will move unless I can find a source of old blades”

Helpful Report

Posted 8 years ago

Very sorry to hear this CB - our new razor was developed with feedback from our members I'm sorry to hear you were disappointed with the shave. Please do get in touch with our care team at help@cornerstone.co.uk, they'd love to hear your feedback.

Posted 8 years ago

“Agree with the below - old product excellent, new one just like average supermarket stuff. Hoping they will bring the old ones back in light of the response.”

Helpful Report

Posted 8 years ago

Sorry to hear you've been disappointed with the new razor Richard. We developed it using feedback from our members, I'm sorry to hear it hasn't done the trick for you. Please do get in touch with our care team, they'd love to hear your thoughts on the new razor and help anyway they can.

Posted 8 years ago

“The first time I used the razor I thought what a great shave but realised after 2 or 3 shaves they were going blunt and I was having to change the blade too often.So I tried my previous razor again and have decided to go back to using that”

Helpful Report

Posted 8 years ago

Really sorry to hear that Richard, we do have some great tips on keeping your blades fresh and sharp on our website. Please do get in touch with our care team at help@cornerstone.co.uk, they'd love to hear your feedback and help anyway they can.

Posted 8 years ago

“I am totally with the other guys below. The olde version of cornerstone was the best shave I have ever had...why change it? I have emailed them anyway but the new blades gave me a neck rash like none before. I used and ALDI razor this morning as a test and it was a better result. Someone in the company has either thought we are all Muppet's and will just accept any old crap because of the name or their research team got this ABSOLUTELY wrong.”

Helpful Report

Posted 8 years ago

Very sorry to hear that you were disappointed with our new razor Paul. I do hope our care team were able to help, and thank you for taking the time to send us your feedback.

Posted 8 years ago

“I was looking at cornerstone but the reviews are terrible so may as well stick to Gillette and carry on getting ripped off and I haven't even tried cornerstone after such negativity”

Helpful Report

Posted 8 years ago

Hi Richard, sorry to hear you're not impressed with our reviews. There are positive and negative reviews about us and we'd love for you to make your own mind up. We're so confident a Cornerstone shave can convert anyone, we offer a full, no-quibble refund on your first box, if you don't rate the shave - so no need to worry about being out of pocket.

Posted 8 years ago

“I was a massive fan of Cornerstone who made the best razor I have ever used. However the new handles and blades are very disappointing and I have cancelled my subscription and thrown away the new razor and blades which was a terrible waste of money. The new handle is like shiny chrome and is hard to grip if even slightly moist. The new blades are not as flexible and are no better than cheap supermarket types. It is very sad that Cornerstone have devalued their product and brand which an obviously inferior and cheaper product. If they changed back to the old type I would rejoin tomorrow.”

Helpful Report

Posted 8 years ago

Hi John, thanks so much for taking the time out to leave us a review. I’m so sorry to hear that you’re not happy with the new razor. Could you possibly drop an email to the team at help@cornerstone.co.uk? I know they’d be really keen to hear your feedback, and see if there’s anything they could do to help you out.

Posted 8 years ago

“Great new design,great weight and balance,love the new trimming blade this is my third razor of this type on the market (after Harry's etc) and it's easily the best, a great shave on a tough beard with no nicks,cats or burn. I love this product and will be staying with,for me, is the best.”

Helpful Report

Posted 8 years ago

Thanks so much for the glowing review Neil, we're really pleased that you're enjoying the Cornerstone shave!

Posted 8 years ago

“New razorhandle is useless...the chrome finish slips in your hand, the depression along the bottom of the handle is uncomfortable and the overall length is less making it harder to hold if you have large hands. Same thay had something worth buying now I will have to look elsewhere.”

Helpful Report

Posted 8 years ago

Hi Don, I’m so sorry to hear that you’re not happy with the new razor. Could you possibly drop an email to the team at help@cornerstone.co.uk? I know they’d be really keen to hear your feedback, and see if there’s anything they could do to help you out.

Posted 8 years ago

“Really happy with old product, but new one arrived with great excitement, only to be disappointed with the end result, I really wanted to like the new razor but the single blade trimmer is really uncomfortable to use and feels blunt from new, compared to the Gillette its miles off the mark now, but on the upside all the skincare products are the best I have ever used, the shaving foam is much better than the Gel, with regret I have cancelled my subscription :-(”

Helpful Report

Posted 8 years ago

Hi Nathan, I’m so sorry to hear that you’re not happy with the new razor. Could you possibly drop an email to the team at help@cornerstone.co.uk? I know they’d be really keen to hear your feedback, and see if there’s anything they could do to help you out.

Posted 8 years ago

“Great blades and always on hand to help. Thanks!”

Helpful Report

Posted 8 years ago

Thanks for the 5* review, Gordon! Happy shaving :)

Posted 8 years ago

“New razor is totally disappointing. The original was fantastic. Currently still receiving old stock blades so happy for now, but expecting to cancel subscription in near fury once old blades dry-up. Really annoying as the initial product was great.”

Helpful Report

Posted 8 years ago

Hi there, I’m so sorry to hear that you’re not happy with the new razor. Could you possibly drop an email to the team at help@cornerstone.co.uk? I know they’d be really keen to hear your feedback, and see if there’s anything they could do to help you out.

Posted 8 years ago

“The original blade and handle were excellent quality and great functional items-the changes were made without their subscribers being asked-we were just told -the new razor looks and feels cheap and is an inferior product. When I cancelled my subscription I was offered the opportunity to purchase old stock but no guarantee on availability-Wake up Cornerstone there's a loud message here- you have got it wrong and you need to recognize that, if you value your customer feedback.I have a suspicion the changes are cost driven but i think you will find it will be more costly for you in the long term.I have cancelled my subscription-Really Disappointed.”

Helpful Report

Posted 8 years ago

Morning Paul, thank you for taking the time to write a review although I am sad to hear you have been disappointed by the new razor. I can see you have already spoken to one of the customer care team who has cancelled your account and spoken to you regarding your concerns. Apologies again for the disappointment and thank you for giving Cornerstone a try.

Posted 8 years ago

“New razor and blades very poor! Old razor was foolproof, this is like any other that could break break unlike the old one!! Money making?? who knows??”

Helpful Report

Posted 8 years ago

Hello Gareth, I am really sorry to hear you do not like our new razor - how disappointing! We developed it specifically with feedback from our members, who asked us to include a trimmer blade, better blade spacing and a more contoured handle. I do apologise that this has not been the case for you. If you would like to get in touch with one of the team at help@cornerstone.co.uk they will be sure to listen to your concerns and help you.

Posted 8 years ago

“The 'new improved' blades are absolutely hopeless. They don't shave as well and clog up. I'm on my last blade and nowhere near the 12 week mark. The first ones lasted me 10 weeks. Am cancelling my subscription John”

Helpful Report

Posted 8 years ago

Hi John, I’m so sorry to hear that you’re not happy with the new razor. Could you possibly drop an email to the team at help@cornerstone.co.uk? I know they’d be really keen to hear your feedback, and see if there’s anything they could do to help you out.

Posted 8 years ago

“Just like to say the new blades are rubbish.the flexibility of the old blades gave me a close shave,these new ones are no better than any of the other leading brands.you have taken a backward step in my view.I shall be cancelling my order from now on.”

Helpful Report

Posted 8 years ago

Hi Andy, I’m so sorry to hear that you’re not happy with the new razor. Could you possibly drop an email to the team at help@cornerstone.co.uk? I know they’d be really keen to hear your feedback, and see if there’s anything they could do to help you out.

Posted 8 years ago

“Just received my order; first shave had to say was awesome Excellent product! See how we go!!”

Helpful Report

Posted 8 years ago

Great, thank you for letting us know Richard :-) We are also really happy with our product and we love to hear positive feedback. I hope you keep using Cornerstone and happy shaving!

Posted 8 years ago

“I can't complain about the product. There was a mix up with my order but it was swiftly resolved by the customer care team. Thank you Chetan”

Helpful Report

Posted 8 years ago

“The old blades were great. Nice big shaving head and sharp and smooth. The new ones just seem small, tacky and im permanently missing stubble. I assume you had some supplier issues with the old one. I have now tried to cancel my subscription, however, when i attempt to do this in account setting it simply says 'working' and actually does nothing. The rest of the website works fine, gives me a few options to change my mind but, wont let me actually cancel. Seems a bit dubious.”

Helpful Report

Posted 8 years ago

I am very sorry you are having trouble cancelling your account - this should not be happening so we would like to get this resolved for you as soon as possible. Please do email help@cornerstone.co.uk and one of the team will be happy to help you.

Posted 8 years ago

“Blades are woeful. Exactly the same as sold in Tesco.... at half the price!”

Helpful Report

Posted 8 years ago

Hi Harold. Thanks for taking the time to leave us a review. I'm so sorry to hear that you feel we compare poorly to other brands. If you haven't already, please send an email to our care team at help@cornerstone.co.uk and one of the team will be happy to get back in contact with you regarding your order.

Posted 8 years ago

Cornerstone is rated 4.7 based on 4,527 reviews