“I got a great quote through confused. The best quote was with PRONCIPAL INSURANCE however I had to call the insurance company to confirm the quote. I did just that however they could not retrieve my quotation from the quote reference and therfore the whole quote would have to be done manually.
PRINCIPAL INSURANCE person was pretty confident that IT WOULD NOT MATCH THE CONFUSED QUOTE. He was right the , quote was £1000 more expensive. When I questioned this the guy then just hung up. it's obvious that these companies are deliberately giving fake quotes. This is unacceptable.”
“Entered all my details, the algorithm selected the vans value, then confirmed the deal and paid deposit only to get a message to call to confirm details, where they reduced the van value and increased the policy by 50%”
“My original quotes,went up hundreds of pounds within a matter of a week for no reason whatsoever a complete waste of my time and will not be using again.”
“Tried to purchase insurance on my van . Very thing went well . Sent my card details through then had an email thanking me for choosing them and that it would take up to 24 hrs for my policy to come through . But then had an email saying that they wanted more details and that i wasn’t cover until they had more details . Still waiting 3 days later and they don’t have phone contact numbers . Absolutely terrible service”
“What’s the point? You provide quotes based on my answers, which are 100% honest and accurate. I then go with the site that you recommend - who then despite giving the same answers say can’t get insurance! So why come up on the comparison. Just a massive waste of time”
“Because you increased my insurance price after two days, I will not recommend you to anyone else. I am not satisfied at all. You determined that I can drive up to 100 miles. Why am I allowed to drive up to 100 miles? Is this police insurance a prison?”
“i find it very annoying that the policys allways include european driving cover and is of absolutley no use what so ever,especially as the cost of travel to work in europe would be prohivitive and not only as we have left the european uninon”
“Started to fill in my truck insurance renewal online as the quote was OK and I was happy to renew again. Then I get a phone call from your call centre as I'm renewing the quote having paid the deposit online to be asked a few questions about a claim I had made a couple of years ago to be informed there was some confusion and the monthly payments would increase from £30 to over £40 a month because the under writer wasn't happy. There didn't seem to have been a problem last year when I renewed maybe because I paid the premium upfront but I wasn't happy about the way this was done and I will be checking other companies now”
“All my problems started with you. What did you recommend to me, who did you put me in touch with, was it an insurance company, was it a broker? Nothing is clear and now I am in terrible trouble. I will never recommend you to anyone and I don't want to know anything more about you. Even if someone wants insurance, I will tell them that you are the worst choice.”
“not happy with the quote I requested a quote two months ado and the latest quote was £200 more than the last quote so why the nearly 50% increase in two months”
