“Van insurance quote was for personal individual and NOT the Ltd Company in which name the van is registered. The quotes were therefore of no use and when I explained this to the first insurer asking for a requote on corporate terms they were unable to quote. Complete waste of time.”
“You suggested Aviva who have not returned my call , I went on their contact form to try to talk to someone , have heard nothing from them , quite frankly a shocking service from two of the leading companies in the country!
It’s all well and good being online but as soon as something isn’t right there is no one to talk to , I was on avivas help line for 1hr 18mm a when the waiting time was stated at the outset of 30mins , at 1hr 18mins the line just went dead so I had wasted all that time ! Please can someone come back to me ?”
“These gave me a quote that was £100 more expensive than a rival had found , even spoke with them , left it a few days tried again they said they couldn’t get no where near the price I was offered , as soon as I excepted the other companies quote these came back with a cheaper price , frustrating or what”
“Once online questions were done and quote selected I instantly had a phone call saying questions answered were incorrect and demanded money to be paid upfront and more than online quotes offered.”
“Emailed me with prices in advance. Good idea, however top 3 prices quoted, either didn’t translate anywhere near the price quoted, despite not changing anything, or was unable to link to the site, had to go elsewhere.”
“Very difficult to get someone to answer my questions and when to telephone you always get the same recorded message that you are extremely busy so l have given up any chance on getting my insurance with you 😔”
“I tried to complete on a quote for my van insurance and the screen kept going blank when I tried the link to Hasting Premier. I'm trying again tonight and now confused.com is blank. Definitely confused.com”
“Understanding of the telephone operator was not very good or clear. And being charged an extra £50 on the insurance quote is extortionate will definitely not use these again.”
