“Have used confused.com for several years. The site has improved greatly over the years making the process of finding a quote even easier.
The site is well laid out, simple to use, with key information displayed clearly.
I’ve also continued to use confused as the quotes given are very competitive against other comparison sites and direct providers.”
Hello,
Thank you for leaving your review.
As a comparison website confused.com does not operate a phone service and I cannot see that you have spoken to any of our staff via email.
I'm sorry to hear the prices you have received are not competitive.
As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently.
If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail.
Dan, Confused.com Representative
“In tough times like what we're in at the moment every penny counts and confused always delivers they have saved be money again on my van insurance.a big thank you.”
