Hello,
Thank you for leaving your review.
I'm sorry to hear the prices you have received are not competitive.
As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently.
If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail.
Dan, Confused.com Representative
“I was dreading using a comparison sight as a while ago I just found it frustrating and very time consuming but to my pleasant surprise it was the exact opposite. I'm a real person who actually purchased insurance from confused.com which also found me a pretty good deal. So I would now definitely invite people to give it a go. It's definitely improved 100% from the last time I used it.”
“So, the comparison experience was very good however, the insurance company experience definitely not so good. Having been pleased with the advertised premium and gone with that, I was contacted by the insurance company to "clarify", information on the application. An adjustment which made no change to the premium was required and guess what? Yes, that adjustment cost a further £25
The day after paying that extra cost I have been contacted again by the insurance company saying they need to see all the renewal documentation and my official NCB certificate. I can genuinely declare I have never had to produce either of these to a new insurer before. So much for saving time and trouble using Confused.com, perhaps they might like to have a word with Motorvision about the welcome they extend to new customers.”
Hello,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Dan, Confused.com Representative
“Very pleased with the Product, don't need all the constant reminders as have time in hand for Insurance.
Only wish the Insurers who contribute were back to back on the submissions.
My cheapest was Hastings Essentials, when I approached them, I'm 75, they discriminated against me, increased the quote by almost 40% as I'm 75, why could they not have said so at enquiry time”
