“I have a claim against me, I provided information about the claim to the insurers, they gave me an acceptable quote, I payed the premium the was than told to pay £120.00 extra because of the claim against me, which i had already told them about. This has happened twice from companies using your site.”
Hello Bryn,
Thank you for leaving your review.
I’m very sorry to hear your quote details were showing incorrectly on the insurance provider’s site. Please be assured this is not the experience we want for our customers.
We would like to investigate this for you as a matter of priority, however we’re unable to do this on the review site. Therefore I have emailed you requesting further information from you. Please could you keep an eye on your inbox to locate the email.
I’m very sorry for any inconvenience this has caused you, Bryn.
Jess, Confused.com Representative
