“Confused is the right title some how mileage I entered was wrong I tried to check what I had stated unable to as site wouldn’t let me and ended up with bad policy which I have paid for and had to cancel and wait up to 10 days to get money back only took me a minute to pay never use this site again”
“Your insurance when i ask for a quote for a ford transit comes up with all van models, when i fill out the details iot will not let me add that it is a ford transit double cab tipper and does not allow you to add that manually then when the quotes come back its for a van not a tipper”
“Confused found an insurance that was another broker and trough the broker i found the insurance. This mean that confused is not filtering trough endurance but trough brokers that equal more money on endurance and a correct trasparency.”
“I've had a call from UK the insurance company and gone over my details and listen to the recorded message and now getting daily email and texts saying they are going to cancel the insurance I can't get them on the phone what a complete joke of a company”
“Despite the vast majority of window cleaners using reach and wash systems the quotes turned out to be useless as none of your quotes factored this in. Most wouldn't even quite and those that did were double the original quote! So this process was useless for me”
“We got a price of £900 so we paid it then waited for the policy to be emailed, this never happened so we made a call to a guy who went through a load more questions the ones that wasn’t on the website we had missed a non fault claim so he added this and it went up over £1500 to which I said no chance he then stated I will be charged £100 fee. Never again will I fall for this scam”
“I took a policy recommended by you. 4 hours contacting a customer services situation in South Africa. Delays/latency in the calls, accents so strong to understand, a website I was told to register my account, failure to log in due to technical problems….
Never again. Never again. Confused.never again.
Good luck people but I will never use this website again.”
“While cheaper quotes are provided, the level of service or quality of cover from these Insurers is very poor. After wasting hours trawling through the cover on offer, ending up with an Insurer whose customer services department could not be reached, I ended up cancelling the policy and returning to a big name insurer.”
“all a scam. you get a price then go to the insurer who with the same details quote you a more expensive price. your just being quoted a low price to get you to call them”
“I don't like the way you do business. Giving my details out to insurance brokers or Sterling is not on. Leaving me no choice having taken my money upfront then wanting to charge more when it comes to verification.”
