“Out of all the comparison sites Confused.com was the only one that provided me with a quotation for my Van. Needless to say I purchased the policy and all is well. Thank you”
“Confused prices me and transferred me to insurer they they charge me over 250£ extras to give me insurance, I have been using confused for years and this time they got me robbed, very sad and very bad experience”
Hello Azhar,
Thank you for leaving your review.
The time a quote is valid for can vary between each of the providers on our panel. Some quotes are only valid at the time of the quote and others are valid up to 30 days depending on which provider you choose. As we’re a comparison site, unfortunately this isn’t something we can control at Confused.com.
As we don’t calculate the prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail.
I’m sorry for any inconvenience caused.
Ka, Confused.com Representative
Hello Jonathan,
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question.
I’m very sorry for any inconvenience this has caused you, Jonathan. We hope to hear from you soon.
Ka, Confused.com Representative
“Confused.com saves us wads of cash year in year out. Other comparison websites spend alot on tv ads and no savings for the customers.
I had an expensive renewal quote from my insurance company and went I to Confused.com and got half the renewal quote from the same insurer. Wife didn't believe when I told her how much savings we've had.”
