Hello Brett,
Thank you for leaving your review.
Iām very sorry to hear your quote details were showing incorrectly on the insurance providerās site. Please be assured this is not the experience we want for our customers.
We would like to investigate this for you as a matter of priority, therefore can you please email communications@confused.com
Iām very sorry for any inconvenience this has caused you, Brett. We hope to hear from you soon.
Ka, Confused.com Representative
“I found my van insurance with confused.com and accepted the quote from Admiral. I had to phone them to complete the payment, that was the only problem.”
Hello,
Thank you for leaving your review as your feedback is really important to us.
Iām sorry to hear you feel this way.
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Dan, Confused.com Representative
“saw a quote I liked so went to the company site and paid for it. I then got a message that I must speak to someone at another broker, who then asked me all the questions again, at least 3 more times. Finally she said that they would not quote and the only company to quote wanted 5 times what I had already paid. VERY PERPLEXING.”
Hello,
Thank you for leaving your review as your feedback is really important to us.
Iām sorry to hear you had this issue.
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Dan, Confused.com Representative
