“Really good prices will be using I'm one of those people who just accepts the the insurance bill every year won't be doing it no more be using confused from now on”
Hi Stuart,
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Ka, Confused.com Representative
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Ka, Confused.com Representative
Hi James,
Thanks for leaving your review.
We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers.
Because you have posted on a review site, we cannot view your specific Confused.com account details here.
To help us resolve this, please email our support team at help@help.confused.com with following details:
- Date of quote obtained
- Name of insurance company
- Price
- Further information of the issue.
Once we have your details, we can jump right in and find out what went wrong.
Ka, Confused.com Representative
“I wasn’t impressed by the so called cheap price at the start, then a few add ons and becomes more expensive than most other plans on the site.
Very mis-leading and shouldn’t be allowed as it wasted my time.”
Hi Gary,
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Ka, Confused.com Representative
