“Its rubish all brokers there and once u waste your time putting ur details in they will call you ask your detail all over and build a new qoute wihich is gona rob u off.. thats y they are there no real company directly. Dont fall in trap of brokers they are ripping off people”
Hello Ateeq,
Thank you for leaving your review. I'm sorry to hear you experienced this issue.
Please be assured this is not the experience we want for our customers.
Unfortunately, we’re unable to view your Confused.com account as you have posted on a review site. However, we would like to investigate this for you and resolve your issue as soon as possible. So that we can do this, please can you email our customer support team at communications@confused.com and confirm the name of insurer in question.
Ka, Confused.com Representative
“Was easy to use , got me better prices than my renewal of a company I’ve been with for years, always shop around !! No loyalty with insurers these days !”
“I think I was scammed, kept getting phone calls from a 020 number.
Also asked lots of questions not relevant to insurance.
Cancelled the policy the next day and lost lots of money.”
Hi Scott,
Thank you for leaving your review and I'm sorry to hear you experienced this issue.
Unfortunately, we’re unable to view your Confused.com account as you have posted on a review site. However, we would like to investigate this for you. So that we can do this, please can you email our customer support team at communications@confused.com
Ka, Confused.com Representative
“ridculous asking for a password when i am purchasing and unable to complete van insurance with Aviva without explanation and 10 attempts to talk to approptiate dept.
absolute rubbish”
Hi Alan,
Thank you for leaving your review.
I’m very sorry to hear you had trouble purchasing your insurance cover.
Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page.
Ka, Confused.com Representative
