“although I was surprised that the undewriters vary the rates -sometimes in the time you transfer from Confused.com to the Particular Companies own web sites I was impressed with the prices being quoted against my existing Insurance Companies price.
Overall a very good experience”
“All good except after I had purchased my house insurance I had a daily e mail telling Mr the cheapest offer & a count down of how many days I had left to purchase!”
Hello Gillian,
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore I have emailed you requesting further information from you. Please could you keep an eye on your inbox to locate the email.
I’m very sorry for any inconvenience this has caused you, Gillian. We hope to resolve this for you soon.
Jess, Confused.com Representative
