Name: Confused.com - Home Insurance
Rating: 4.57

“The price quoted was different from the insurance web site.”

Posted 8 months ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email complaints@help.confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 7 months ago

“when quoted all items included you need to check as when going to purchase some of the items included where now extras and extra cost i found misleading”

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Posted 8 months ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email complaints@help.confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Dan, Confused.com Representative

Posted 7 months ago

“***********^**^^^*^^^N/C”

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Posted 8 months ago

“Easy to review possible lower cost alternatives to current renew costs”

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Posted 8 months ago

“Unable to speak to a human being.”

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Posted 8 months ago

Hello, Thank you for leaving your review, your feedback is really valuable to us. If you’d like to contact us, please email help@help.confused.com with details of your query and our team will be happy to help. Dan, Confused.com Representative

Posted 7 months ago

“easy to use and got a good result”

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Posted 8 months ago

“Very helpful and money saving to use, comparing feature I found very good to use and compare companies.”

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Posted 8 months ago

“Too expensive.”

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Posted 8 months ago

“Cheaper insurance easy to use , and £30 voucher”

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Posted 8 months ago

“Very easy to navigate”

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Posted 8 months ago

“Very pleased with my results 👍🏻”

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Posted 8 months ago

“So easy to choose the right option to suit your individual needs as the team has done the hard part for you”

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Posted 8 months ago

“Very helpful polite staff when I phoned for advice.”

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Posted 8 months ago

“My previous insurer proposed a price increase by 25%, so I needed a new quote and it took me just half an hour to valuate office and enter a new contract with a different insurer. Excellent platform. Very logical, transparent and easy to use”

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Posted 8 months ago

“No problems with Swinton used before. Considerable issues with Safeguard UK and their seeming inability to run website. - it untrue claims, slow, confused and misleading.”

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Posted 8 months ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email help@help.confused.com. Dan, Confused.com Representative

Posted 7 months ago

“I have saved about £100 it was so easy. Please continue to let people know to check and not rely on repeat renewals.”

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Posted 8 months ago

“Straightforward process, no hassle”

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Posted 8 months ago

“Easy to use, with helpful information and reminders”

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Posted 8 months ago

“Quick, efficient and easy to use.”

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Posted 8 months ago

“Easy to use, clear information and saved me money!”

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Posted 8 months ago

Confused.com - Home Insurance Reviews