Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,551 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great variety of options and prices - plus generous rewards.”

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Posted 2 months ago

“Very good experience”

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Posted 2 months ago

“Easy to use and find reasonable policies.”

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Posted 2 months ago

“Made my life easier by providing me with the quotes all in one place .”

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Posted 2 months ago

“Confused.com is my go to when im literally confused.”

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Posted 2 months ago

“Laid out the prices and attributes of each company in a clear, concise manner”

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Posted 2 months ago

“The policy covered may need”

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Posted 2 months ago

“Easy to work with and very competitive quotes especially compared to my LV renewal price”

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Posted 2 months ago

“Easy to navigate…wide choice of companies.”

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Posted 2 months ago

“Confused.com takes all the hassle of insuring our Grade I l listed building.l just select the best deal. Rob”

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Posted 2 months ago

“Quick service”

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Posted 2 months ago

“It helped me to find the best deal on my home insurance”

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Posted 2 months ago

“Purchased home insurance from 1stcentral. It was. Good service but when i tried to make payment i had some technical issue so i have to go to insurance companyand make a payme t. Would i get reward from confused.com”

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Posted 2 months ago

“Thought the service extremely good, easy to understand”

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Posted 2 months ago

“A very easy process on line giving lots of choice and no nasty surprises when going onto providers site !”

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Posted 2 months ago

“Good presentation of the options available to me.”

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Posted 2 months ago

“Very good 👍 and satisfactory, thank you very much for your help with this.”

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Posted 2 months ago

“Choose Admiral from your list afyer 4 days of back and forth stayed with my old supplier what a waste of tim cost me £15 in phone calls and hours on the internet dealing with unhelpful people not i terextef in their job”

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Posted 2 months ago

Hello William, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. If it's proving difficult to purchase a policy online we’d recommend contacting your chosen insurer directly to request assistance, which it sounds like you have already done. I'm sorry that they weren't able to assist you on this occasion and if you would like to discuss it in more detail please feel free to contact our support team: If you’d like to contact us, please email communications@confused.com with details of your query and our team will be happy to help. Dan, Confused.com Representative

Posted 2 months ago

“Good prices and cover”

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Posted 2 months ago

“easier than other sites to use”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,551 reviews