Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 61,452 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 61,452 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was good. Clicked on the link changed an option for a comparison. Gave me a greater price. Changed it back and it kept the increased price even after deleting cookies etc. Otherwise would have been very happy.”

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Posted 2 years ago

“Just another comparison site. They are all the same.”

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Posted 2 years ago

“Still not found one yet. Its to confusng, cheapest doesnt turn out the chespest once you look into it. Takes ages to look through to find the best and affordable one that meets my needs. Still looking.”

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Posted 2 years ago

“Same as all the other sites really”

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Posted 2 years ago

“On the Confused.com site Tesco showed as the best deal. When I went on to purchase the product they refused to insure me. Never had that before. No point in displaying a great price if it is not for sale!”

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Posted 2 years ago

“After spending probably 2 hours I gave up and completed contact form but you have not got back to me. I tried to pay for the quote me happy premium but every time I selected go to the quote me Happy site there was a error so obviously I could not proceed. Very Confused.com and not Quote Me Happy.”

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Posted 2 years ago

“My £20 reward was refused”

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Posted 2 years ago

“Not good. Evertime i tried to add something, it wouldn't add it to the final amount due, so didn't buy”

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Posted 2 years ago

“In my opinion Hastings did not offer the best deal.”

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Posted 2 years ago

“Good list, but unable to click through to the first two for two days. Gave up and went with 3rd.”

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Posted 2 years ago

“Although the process for obtaining quotes worked well when I made the purchase using Top Cashback the transaction has not tracked so far. This means that it is likely that I will have to pursue a claim to try and get it. This is a lot of hassle and often retailers do not pay up. As I need a new broadband contract soon it will put me off using both confused.com and Sky for future purchases”

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Posted 2 years ago

“Quotes not accuate. Best quote was £303 but when I went to the providers website (Independent Insurance) the actual price was £450. Not Confused's fault but the comparison became meaningless.”

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Posted 2 years ago

“I get through on phone waiting 15 minutes 😩 Tried to pay with my credit card but says I have to contact RAC because there's a problem with system can someone please telephone me 07900293400 Thanks Gerard Conway PS IF IT SHIS LONG TO GET THROUGH I WOULDN'T LIKE TO RINGING ABOUT A CLAIM.”

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Posted 2 years ago

“Price quote was not the end price so stayed with my previous company”

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Posted 2 years ago

“Process ok but does not tell you until you have purchased that you cannot have cash back and rewards. Think this should be made clear before purchase”

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Posted 2 years ago

“The question about flooding was different on the policies selected to that on the website. This house has never been flooded and never will be , and so this box was ticked.The details given about flooding was different in the policies; basically have any of the neighbours been flooded, which some have in the last ten years . So I could not accept these policies”

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Posted 2 years ago

“The site itself was ok to use but despite going on to purchase a policy through it, I continue to get reminders from confused.com saying my insurance is due to expire soon. I also entered the confused.com site through top cash back and it hasn’t tracked it so it looks like I won’t get the cash back either.”

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Posted 2 years ago

“Price given on your website, was incorrect; Also link to Hastings didn't work and wrong phone number given”

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Posted 2 years ago

“Unfortunately, the most useful Confused.com Reward, the £20 Lidl voucher, has been discontinued, which means there is little real incentive to use this comparison site rather than any other!”

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Posted 2 years ago

“Your patrons are just too expensive and insurance costs are out of control and soon none of us will be able to afford it”

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Posted 2 years ago

Confused.com - Home Insurance is rated 4.6 based on 61,452 reviews