Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 61,473 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 61,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nothing to write”

Helpful Report

Posted 3 years ago

“Always use ing the same companies whom I’ve used to my disadvantage”

Helpful Report

Posted 3 years ago

“Didn’t help me on flood plan so no insurance from them”

Helpful Report

Posted 3 years ago

“Event more confused prices from the Halifax are all over the place A direct quote was substantislly more than that from congused.com....why is that? It put the credibility in doubt. confused.com have certainly confused the issue of where to buy which are s not very good. cheers Confused.”

Helpful Report

Posted 3 years ago

“Just a list of quotes! No real help.”

Helpful Report

Posted 3 years ago

“The transaction wasn't completed. I tried twice but it wouldn't complete. I don't know whether I am insured or not. !!!!!!!!”

Helpful Report

Posted 3 years ago

“Wanted company to ring me to clarify my building and contents, left number but no call back”

Helpful Report

Posted 3 years ago

“The site is very confusing I clicked on one thing and it was 43 4299 and then when it came back when I visited the thought it was 4399 and although it's only difference that doesn't make any difference it should have been the price that I was told”

Helpful Report

Posted 3 years ago

“Having been in daily contact via Internet rquest for quotes I was never able to achieve the acceptance and pay section of Confused.Com. In short, I gave way to my confusion and will NOT be using Confused.Com or Sainsbury's Bank as my advisor/provider on this occasion. VERY disappointing lack of service.”

Helpful Report

Posted 3 years ago

“The HelloFresh reward requested £4 payment not advertised”

Helpful Report

Posted 3 years ago

“A little annoying . You accept a quote then when transfer to the company they won’t insure you because of the level of cover you want . Why quote in the first place?? A waste of my time. I use confused for many policies every year but I’m doubtful I’ll use them again for home insurance”

Helpful Report

Posted 3 years ago

“Insurance o.k. Impossible to claim reward”

Helpful Report

Posted 3 years ago

“confusing difficult to make any informed choices”

Helpful Report

Posted 3 years ago

“I found the selection criteria restrictive that then lead to the suppliers sites not satisfactory.”

Helpful Report

Posted 3 years ago

“Was very confused by receiving emails every day giving mo R and more quotes after i had purchased my insurance. Also code didn't work for domino's 'reward'.”

Helpful Report

Posted 3 years ago

“I was pestered after I bought the insurance.”

Helpful Report

Posted 3 years ago

“Why does car insurance automatically cancel the previous insurance company but house insurance doesn’t? Was a right pain paying twice!”

Helpful Report

Posted 4 years ago

“offer awards for taking insurance but then very dificult to actually get it”

Helpful Report

Posted 4 years ago

“Sainsbury’s website plaqued by technical error for 3 days now.Won’t let me complete payment.Tried telephone but gave up after waiting for several minutes on a premium rate landline without response.Very frustrating !”

Helpful Report

Posted 4 years ago

“By the end of it I was totally confused”

Helpful Report

Posted 4 years ago

Confused.com - Home Insurance is rated 4.6 based on 61,473 reviews