Hi Patricia,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way.
We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com with full explanation and the name of the insurer in question so we can look into this immediately?
Ka, Confused.com Representative
“Easy comparison site to use.
I purchased AA platinum home and contents insurance after comparing all the different quote options.
I will definitely use Confused.com again.”
“A broad range of quotes .some names I was not familiar with , giving me a good idea of the alternatives available . The process was easy and straightforward and I was pleasantly surprised at how simple it was to change to a new insurer .”
“I’ve always found confused.com easy to use. However, I do find Uve had to fill in my details for different products. It would be a much better service if common details were completed all products”
“In principle it's a great idea. We were sent an offer which was considerably better than the one from QuoteMeHappy last year. I tried to cancel it, and failed, I think that I must have used the 'no reply' to reply, but it's very very confusing for old people. I am not accustomed to people not replying.
Then we tried to book with Policy Expert (I think) and we went through all the trials, only to be informed that they had a technical issue and couldn't confirm. We did this three times, it was such a waste of time. In the end we paid more to Hastings Direct.
Judith Furner”
Hi Christopher,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
