Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Confused sent me to an insurance company that always fails to allow an online payment 10times plus, you can only purchase insurance on the telephone with a £15 charge. So confused does not show to true price and directs me to a poor quality company that has a dodgy way of getting more money out of the applicant.”

Helpful Report

Posted 8 months ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 8 months ago

“Good professional approach.”

Helpful Report

Posted 8 months ago

“Gives good comparison enabling easy selection of cover required. With added bonus of rewards.”

Helpful Report

Posted 8 months ago

“Pretty clear and straightforward. Plenty of choice. Good prices.”

Helpful Report

Posted 8 months ago

“WHILE CONFUSED DID GET AN ACCEPTABLE QUOTE FOR ME WHEN I WAS TRANSFERRED OVER TO 1ST CENTRAL THE PRICE HAD CHANGED UP A LOT SO I HAD TO GO ELSEWHERE.”

Helpful Report

Posted 8 months ago

“confused by choices as not all equal specificiation”

Helpful Report

Posted 8 months ago

“Very straightforward and helpful.”

Helpful Report

Posted 8 months ago

“Good service easy use and best price”

Helpful Report

Posted 8 months ago

“There was a good choice of insurance companies with reasonable pricing. I liked the compare option to help you make your decision.”

Helpful Report

Posted 8 months ago

“Good prices and company's I've heard of and the £20 e-voucher in 14days is amazing.”

Helpful Report

Posted 8 months ago

“Easy to complete with good range of companies and prices.”

Helpful Report

Posted 8 months ago

“Confused.com saved me £50 on home insurance with the same cover thanks”

Helpful Report

Posted 8 months ago

“Useful comparison app, but went to the website to compare 4 quotes. Bought the best one for me only to discover that reward only applies to the app. I used that to get quotes but don't get the reward despite using their website. Really annoying 😡😡 😡 The app is too small for doing comparisons, so don't get conned!!!”

Helpful Report

Posted 8 months ago

“Easy to use and found me a few great prices to decide on”

Helpful Report

Posted 8 months ago

“Submission of search data straight forward and quotes received very competative. To cover for holiday unoccupation the box for more than 60 days was ticked and no follow up request for exact period. On selecting best quote from list and completing their proposal form the question was asked and my requirement immediately created a please contact insurer. I did not proceed as my renewal quote was better than the majority on the list. I was not contacted by the insurer. If an answer is likely to prompt a request for further info this should be included or no quote provided/contact insurer message.”

Helpful Report

Posted 8 months ago

“Having received the renewal notice from my current provider, I decided to see if I could get it cheaper elsewhere. Confused.com provided a cheaper quote which I have taken. The process was quickly done and I have home insurance with a different company”

Helpful Report

Posted 8 months ago

“Using Confused .cdom saved me time in researching for my insurance ce renewal. The process was easy to follow and I re lived useful reminders”

Helpful Report

Posted 8 months ago

“Easy to navigate website”

Helpful Report

Posted 8 months ago

“Best quote I recieved”

Helpful Report

Posted 8 months ago

“The site gave me prices for house insurance and one of them was cheaper”

Helpful Report

Posted 8 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews