Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,574 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to use website Easy to retrieve quotes kept updated with quotes via email and sent a reminder which is useful Always choose to check competitive prices with Confused.com first and usually the best deal is from them An added bonus is the rewards!”

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Posted 2 months ago

“easy to use the website and compare the quotes”

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Posted 2 months ago

“Very informative .I have used the site with good results.”

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Posted 2 months ago

“Very straightforward and easy to use and complete.”

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Posted 2 months ago

“Good comparisons for Home Insurance. Bonus vouchers + 1 free coffee per month for 12 mths”

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Posted 2 months ago

“Easy to buy. Rewards are good.”

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Posted 2 months ago

“Currently in state of limbo. Having booked Safeguard still awaiting acknowledgement for my custom, with details. If I get a reply from them, then I will review this statement.”

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Posted 2 months ago

Hello Norman, Thank you for leaving your review. I’m sorry to hear you haven’t received your policy documents after purchasing. As we’re a comparison site, we do not administer policies and therefore are unable to send your policy documents. Please contact the insurer you purchased with directly and they’ll be able to help. You will find their contact details on their website. I hope this helps explain the matter. Ka, Confused.com Representative

Posted 2 months ago

“The platform gave me the opportunity to assess a wide range of home insurance offers. Consequently, I was able to choose the right one that meets my criteria.”

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Posted 2 months ago

“Great value offered compared to what I was paying last year.”

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Posted 2 months ago

“Best price for Aviva insurance”

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Posted 2 months ago

“As ever, it was there when needed, simple to use and excellent results.”

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Posted 2 months ago

“Effortless, that's what I love about Confused 😁👍👍”

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Posted 2 months ago

“Confused is the word. Data not saved so kept having to repeat.”

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Posted 2 months ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had to re-write your answers on the insurance provider’s site. Your chosen insurer can ask additional questions at any point whilst you are on their site and they will ask you to re-check your previous answers. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com and confirm the name of the insurer in question and the given price. Ka, Confused.com Representative

Posted 2 months ago

“i was able to view different prices ,i decided to move my insurance eleswhere as the last company decided to increase my insurance by 30% and never had a claim”

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Posted 2 months ago

“Very easy to use and supplied all the information I required. The prices were very reasonable.”

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Posted 2 months ago

“Easy to follow, good price.”

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Posted 2 months ago

“Good experience Plenty of options”

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Posted 2 months ago

“Very Easy to use”

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Posted 2 months ago

“Everything was very straightforward.”

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Posted 2 months ago

“Great for looking for home insurance.”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,574 reviews