Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,469 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great help if finding adequate home insurance at half the price of my current insurance company 😊👍”

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Posted 1 month ago

“Received error message when wishing to procced with Aviva”

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Posted 1 month ago

“Still not got home insurance the site keeps telling me that I'm wrong”

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Posted 1 month ago

“It gave various companies with competative insurance quotes.”

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Posted 1 month ago

“Simple to use.”

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Posted 1 month ago

“I bought my insurance through Confused.com and I was expecting to receive money back through Topcashback as advertised. However I didn't receive this. When I checked it out there did appear to be an offer relating to free coffee and some monetary reward ut I had to have their App which I don't have and don't want”

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Posted 1 month ago

“I tried the quote system and found it fairly easy to use. Some questions do not apply to my specific case but makes no difference to the quote. I was impressed with the variety of new Insurers who offered very competitive quote with reasonable cover. I save over £100 and very pleased.”

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Posted 1 month ago

“Easy to use found a good insurance deal and the free coffee's and £20 voucher are a bonus”

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Posted 1 month ago

“For several years I've found confused.com to be excellent at finding the best policies for my home and car insurance. I also think the site is well laid out and user friendly.”

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Posted 1 month ago

“easy to use”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“Easy to use website. Good prices.”

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Posted 1 month ago

“Easy to use and a great price for my home insurance.”

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Posted 1 month ago

“Very well organised to advise for renewal on right time. Adjust offers to what I need. Perfect!”

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Posted 1 month ago

“best price and easy to navigate all concluded in minutes”

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Posted 1 month ago

“Quoted but when tried to accept Churchill said no information or insufficient information.”

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Posted 1 month ago

Hello Gareth, Thank you for leaving your review. I’m very sorry to hear you had trouble on our website after obtaining quotes. Please be assured this is not the experience we want for our customers Unfortunately, we’re unable to view your Confused.com account as you have posted on a review site. However, we would like to investigate this for you and resolve your issue as soon as possible. So that we can do this, please can you email our customer support team at communications@confused.com with your given quote reference, price and screenshot of the issue. We hope to resolve this for you soon, Gareth. Ka, Confused.com Representative

Posted 1 month ago

“it was straight forward from Confused.com to AA platinum. i loved that there wasnt a price change between both websites as sometimes prices increase when you move from one to the other”

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Posted 1 month ago

“Quick and easy way to find a good deal.”

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Posted 1 month ago

“Confused.com.gives a good variety of information on Insurances.”

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Posted 1 month ago

“A very flexible and easy way to find the right home insurance. It allows easy updates of your property and various options to choose from. An important characteristic is the ability to work from your computer at home”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,469 reviews