Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

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“Good reasonable price”

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Posted 7 months ago

“Made a savings of £100”

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Posted 7 months ago

“I find it easy to navigate and offers lots of options all in one place.”

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Posted 7 months ago

“very helpfull and we have changed our insurance and saved £90.”

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Posted 7 months ago

“Web site easy to use, just enter all the details that are required and sit back and wait for confused.com to do it's thing.”

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Posted 7 months ago

“After providing all the asked for information, and Confused.com providing several potential insurance providers with prices, the providers say cannot provide insurance at this time.”

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Posted 7 months ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 7 months ago

“Great service.”

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Posted 7 months ago

“It's OK but daily emails become a nuisance.”

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Posted 7 months ago

“very helpful”

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Posted 7 months ago

“Very good services”

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Posted 7 months ago

“The quotes were good and I was ready to go ahead but the link to Yoga Insurance repeatedly failed.”

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Posted 7 months ago

“very easy to use”

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Posted 7 months ago

“Information shocking no email to advise anything”

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Posted 7 months ago

Hello, Thank you for leaving your review. I’m sorry to hear you haven’t received your policy documents after purchasing. As we’re a comparison site, we do not administer policies and therefore are unable to send your policy documents. Please contact the insurer you purchased with directly and they’ll be able to help. You will find their contact details on their website. I hope this helps explain the matter. Dan, Confused.com Representative

Posted 7 months ago

“Very pleased with Confused.com. Contacted me on regular base with up to date offers which allowed me to make my mind as who and when to go with.”

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Posted 7 months ago

“Great prices 👏”

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Posted 7 months ago

“Smiley face”

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Posted 7 months ago

“Gave what they promised - a choice of premiums. Thanks”

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Posted 7 months ago

“Very good website: easy to use and helpful.”

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Posted 7 months ago

“All very straightforward - inexpensive & a £20 reward”

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Posted 7 months ago

“Not sure I would trust half of the cheap insurance deals to actually pay out.”

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Posted 7 months ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email help@help.confused.com. Dan, Confused.com Representative

Posted 7 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews