Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,508 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Extremely easy to use website and happy with results”

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Posted 2 months ago

“all OK no problems”

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Posted 2 months ago

“I took a car insurance policy for my daughter,and a Home insurance for my self. To date l have not received my rewards offered. I had no trouble last year with money supermarket, so you know who I'm using next year.”

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Posted 2 months ago

Hello Derrick, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue with your rewards. As you've left a review we can't get into the details on this site but I have sent you an email directly to try and assist. Please respond when convenient. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 months ago

“Quick and straightforward to do. Took just a few minutes to complete.”

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Posted 2 months ago

“A lot easier than having to go through all the companies”

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Posted 2 months ago

“Significantly cheaper than my quote from my current provider, thanks confused .com, I saved nearly £200 😀😀😀”

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Posted 2 months ago

“Easy, quick and the rewards make finding insurance great!”

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Posted 2 months ago

“Automatically reminded me of expiry date and generated quotes in good time. Simple switch.”

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Posted 2 months ago

“There are plenty of good alternatives to Confused.com - best to shop around.”

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Posted 2 months ago

“Always pleased with the prices quoted and the xtras given.”

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Posted 2 months ago

“Easy to do thanks”

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Posted 2 months ago

“very nice.”

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Posted 2 months ago

“An excellent comparison site.”

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Posted 2 months ago

“Great price and good selection on who you can insure with”

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Posted 2 months ago

“easy to go through and quick”

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Posted 2 months ago

“Very helpful.”

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Posted 2 months ago

“Good. Choices. So able to select most appropriate areas to needs without being pressured.”

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Posted 2 months ago

“It’s so easy to use Confused.com to get a fabulous quote for insurance. I highly recommend.”

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Posted 2 months ago

“The price I had on confused website was higher than what I am getting when I click on the providers website”

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Posted 2 months ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative

Posted 2 months ago

“okay , nothing more to add”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,508 reviews