Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 45,778 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 45,778 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“I found the cheapest building and contents insurance and I purchased the policy that suited me most. But home insurance has gone up a lot since I purchased last year, why I dont know”

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Posted 2 months ago

“Generally easy to use website but one must be aware of the type of door locks for every external door.”

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Posted 2 months ago

“U have used confused.com for several insurance purchases despite buying house insurance 2 weeks ago confused.com are still sending me reminders and I was unable to claim a reward despite my emailing.!]”

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Posted 2 months ago

“I had a problem. It women to work on my browser. It keep saying update you browse. I am still trying to get my reward”

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Posted 2 months ago

“Ever time I tried to get a new policy I ended up having to phone and then the price went up”

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Posted 2 months ago

“Good - should cover everything”

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Posted 2 months ago

“The website was easy to navigate although there did seem to be far fewer providers than last year”

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Posted 3 months ago

“Reasonable”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“Would have appreciated the opportunity to speak to someone in person about the renewal.”

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Posted 3 months ago

“Still waiting for a reply to buy!”

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Posted 3 months ago

“Too many variables in offers making it difficult to compare costs.”

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Posted 3 months ago

“Went with the insurance company l was already with has the quotes was a lot more expensive.”

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Posted 3 months ago

“Not as clear as I had hoped. I compared the results with “Which?” and they were somewhat clearer. I concluded that home insurance is difficult to evaluate simply.”

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Posted 3 months ago

“I was mildly impressed with your search engine, but I think you should be more up-front regarding pricing”

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Posted 3 months ago

“Seems all good with the insurance transaction although you never really know how good it is until you have to make a claim. The Shell rewards system doesnt work, the Shell app just keeps spinning round and round. I would say they hope you give up and forget. If the price is good take it, don't base it on the reward scheme.”

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Posted 3 months ago

“Quick to produce quotes, useful to be able to compare multiple providers”

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Posted 3 months ago

“Reasonable experience”

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Posted 3 months ago

Confused.com - Home Insurance is rated 4.6 based on 45,778 reviews