Hello Adrian,
Thanks for leaving a review.
I'm sorry to hear you have not received a reply after contacting us.
I can see you contacted our rewards team regarding your bonus Greggs free hot drinks rewards. I can see they responded to you on 03/03/2026 and have advised your additional reward is pending.
If you need further assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Jess, Confused.com Representative
“It's ok as you get many results after you have entered all the necessary data, but then you have to go to the actual site offering the best deal and the annoying bit is that you have to enter all the same data again. It's just a thankless task when this task comes along every year.”
“You sent me a reminder to renew my house insurance and I took your word as correct. I purchased a new cover at your recommendation only to discover that my old policy was not any where near its expiry date! Now l have double cover”
Hello Paula,
Thanks for leaving a review.
I'm sorry to hear there has been misunderstanding regarding your renewal quotes and policy expiry dates. The renewal quotes are generated based on the previous quotes you obtained on Confused.com and the date you entered into the quote form.
As we are a online price comparison website and not an insurer we are unable to check your policy expiry dates on your behalf.
If you need further assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Jess, Confused.com Representative
“My first experience of online house contents insurance was pretty much straight forward and it was a lot cheaper than I’ve paid before from another company”
