Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 173,577 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 173,577 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quote was not less than the renewal cost”

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Posted 15 hours ago

“over complicated procedure on checkout”

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Posted 18 hours ago

“Good prices and also cheaper than other comparison sites. However, some companies that come up are a bit of a pain to deal with. Their dropdown answers for the questions do not have enough accurate choices.”

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Posted 1 day ago

“found the webb site crashed and froze halfway through.everythink”

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Posted 1 day ago

“Got better quote than yours”

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Posted 1 day ago

“Didn't give a space to input additional driver's motoring convictions so quotes generated were not accurate”

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Posted 1 day ago

“Useful a a comparator with my existing car insurance renewal. The headline rates looked good, but further investigation revealed that like for like cover came at a similar cost. The system was easy to use and worked well. Contrary to the your email, I did NOT buy insurance from you.p”

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Posted 1 day ago

“Like the website , but after choosing the best price offered by Allianz when i went to progress that quote they said that they would not insure me ? They had all the facts from confused.com .”

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Posted 2 days ago

“Generally had no problems, little frustrated when technology doesn’t work properly. Neither satisfied or dissatisfied”

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Posted 2 days ago

“Easy to use..”

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Posted 3 days ago

“Was ok cheapest I could find”

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Posted 4 days ago

“Bought via your site and did not get the choice of benefits ie coffee or cinema etc”

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Posted 4 days ago

“Not a good representation of the amount you have to pay when finalising insurance with the nominated company”

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Posted 4 days ago

“Good results but long delay for result’s.”

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Posted 4 days ago

“Would prefer if every thing covered is shown up front rather than choosing cheapest only to discover that being hit by an uninsured driver is not and then have to pay more to add on.”

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Posted 5 days ago

“Quite straightforward to get basic comparison quotes but when at insurance site extras too expensive”

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Posted 5 days ago

“I find all insurance companies seem to suffer from the same malady, submit a renewal qoute and hope to god it is accepted. If companies want loyalty from their customers then show them the respect they deserve. Why is it that when you challenge the qoute they almost always manage to come up with a more acceptable one, just for a change why not give the lowest qoute available right from the start and build up the loyalty they think they deserve. I have a claim free 52 year driving record and resent the fact that they penalise everyone for the mistakes of the few. Considering the volume of cusyomers that the deal with on a daily basis, do they really need to ring out the last penny. I for one would like to see just a straight foreward transaction that did not involve all the freebees that are designed to hoodwink and bamboozle people into thinking they are getting an exceptional deal. So as such Confused.com is no different to any other company but could be!”

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Posted 5 days ago

“...........”

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Posted 5 days ago

“I did not receive my £20 gift for buying insurance this year”

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Posted 6 days ago

“Could make it a bit easier to buy insurance online for newbies like me it's a little confusing”

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Posted 6 days ago

Confused.com - Car Insurance is rated 4.5 based on 173,577 reviews