Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 173,895 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 173,895 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like the website , but after choosing the best price offered by Allianz when i went to progress that quote they said that they would not insure me ? They had all the facts from confused.com .”

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Posted 1 week ago

“Generally had no problems, little frustrated when technology doesn’t work properly. Neither satisfied or dissatisfied”

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Posted 1 week ago

“Easy to use..”

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Posted 1 week ago

“Was ok cheapest I could find”

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Posted 1 week ago

“Bought via your site and did not get the choice of benefits ie coffee or cinema etc”

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Posted 1 week ago

“Not a good representation of the amount you have to pay when finalising insurance with the nominated company”

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Posted 1 week ago

“Good results but long delay for result’s.”

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Posted 1 week ago

“Would prefer if every thing covered is shown up front rather than choosing cheapest only to discover that being hit by an uninsured driver is not and then have to pay more to add on.”

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Posted 1 week ago

“Quite straightforward to get basic comparison quotes but when at insurance site extras too expensive”

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Posted 1 week ago

“I find all insurance companies seem to suffer from the same malady, submit a renewal qoute and hope to god it is accepted. If companies want loyalty from their customers then show them the respect they deserve. Why is it that when you challenge the qoute they almost always manage to come up with a more acceptable one, just for a change why not give the lowest qoute available right from the start and build up the loyalty they think they deserve. I have a claim free 52 year driving record and resent the fact that they penalise everyone for the mistakes of the few. Considering the volume of cusyomers that the deal with on a daily basis, do they really need to ring out the last penny. I for one would like to see just a straight foreward transaction that did not involve all the freebees that are designed to hoodwink and bamboozle people into thinking they are getting an exceptional deal. So as such Confused.com is no different to any other company but could be!”

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Posted 1 week ago

“...........”

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Posted 1 week ago

“I did not receive my £20 gift for buying insurance this year”

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Posted 1 week ago

“Could make it a bit easier to buy insurance online for newbies like me it's a little confusing”

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Posted 1 week ago

“Excellent service thanks”

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Posted 1 week ago

“Quite easy to understand but there could be a easier way to fill these insurance forms in”

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Posted 1 week ago

“I was pleased to get the quote and take out the policy.”

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Posted 1 week ago

“Average quotation price got better deal from another comparison site”

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Posted 1 week ago

“Useful for getting my current insurers to reduce their quote substantially. It would be good if you indicated whether a policy includes Driving Other Cars.”

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Posted 1 week ago

“it took time , difficult for me due to my lack of familiarity with computers”

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Posted 1 week ago

“All good except I can never seem to get access to my Halfords vouchers ( missed last 2 times). Not the most technically gifted but tired of missing my rewards.”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 173,895 reviews