Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 210,496 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 210,496 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know”

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Posted 12 hours ago

“I got insured with performance Direct to start insurance on the third of July they quoted me 322 and they rang me and put it up another 94 pounds for a mistake I made my insurance didn't start until the third of July I cancelled it because they put it up another 94 pound and and I was insured for 16 hours and they charge me 55 pounds for cancellation fee where is the cooling off period in that”

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Posted 13 hours ago

“I found that the process was complex and couldn't complete the transaction and consequently insured elsewhere. Whosoever put this procedure in place should change it immediately.”

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Posted 15 hours ago

“Incorrect information you have placed on your website has significantly and wrongly affected my insurance renewal price. I will be contacting the Information Commissioner.”

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Posted 16 hours ago

“Very bad…………… …………..”

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Posted 17 hours ago

“Given quotes didn't go through the sales process with insurer. Just wouldn't accept the payment (1st Central to be exact) Happened twice in recent years... all I've had from them, is verry rude response to me. "We are comparison website contact insurance not us" Trouble is quotes been don in advance, so get best possible deal. So was have to go to compare the market 🙄 and get urgent next day insurance, obviously costing lot more 😕”

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Posted 19 hours ago

“Quote prices are the worst ive seen”

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Posted 1 day ago

“What a pointless exercise going through Confused.com if the quoted premiums are not honoured by the quoting companies. I selected a quote from Saga Insurance on the Confused.com listing, and when I went to take out the insurance (via the redirection to the Saga website) the quote revised upwards and it increased by 50%, based on exactly the same facts and information. Don't waste your time - the Confused.com quotes cannot be trusted.”

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Posted 1 day ago

“Like others, you advertise low insurance costs, but then the price increases with added "extras."”

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Posted 1 day ago

“I put on the firm numerous times I had 3 points and I wanted protected no claims aLao business use and they never pulled through. This gave 2 unacceptable answers. Cheaper insurance Not the correct cover. I was and am not happy I am not at all happy”

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Posted 2 days ago

“Unable to get through on the phone to speak to anyone”

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Posted 2 days ago

“Got a quote which I was happy with but unfortunately could not take out the insurance due to the car vehicle registration not being recognised. Think that's really not good considering, I wanted to go through confused.com for my insurance.”

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Posted 2 days ago

“Car insurance quote was £50 higher than a day before I purchase looks like you are tracking the urgency to get more money from user”

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Posted 2 days ago

“Poopy kaka”

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Posted 2 days ago

“The prices fluctuate so often and very expensive,I have had to sell the car since I can't afford the ridiculous high prices”

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Posted 2 days ago

“Easy to find the quote you like and easy to set up the policy”

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Posted 3 days ago

“Despite entering all my info, the info was not passed onto the insurer so I had to repeat all the info and there was a disparity between the deals on confused.com”

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Posted 3 days ago

“Price way to high”

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Posted 3 days ago

“Test pass dates transferred across incorrectly (+25 years) but insurance company wanted actual dates. I had a £37 admin charge to correct Confused.com error”

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Posted 3 days ago

“Found getting my reward not possible”

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Posted 3 days ago

Confused.com - Car Insurance is rated 4.5 based on 210,496 reviews