Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 173,903 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 173,903 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have dropped the imo car wash vouchers from your rewards. One of the main reasons I took out insurance with you”

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Posted 3 weeks ago

“Not bad, got a fair deal”

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Posted 3 weeks ago

“This is confusing in deed. You get one price on line, but total different when you try to speak to them on the phone!!!!”

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Posted 3 weeks ago

“Nothing even close to beating my renewal quote”

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Posted 3 weeks ago

“Good experience overall did what it said and gave me the best price 👌🏾 on my new bmw”

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Posted 3 weeks ago

“Still a little expensive then other comparing websites”

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Posted 3 weeks ago

“Not happy”

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Posted 3 weeks ago

“Thank you for the autoquote but when discussing with a number of the prospective insurers their 'quotes' increased by at least 50% ?? Could this be due to a rear end bump by A N Other settled without fault or payment by my existing insurer ??? I cannot see why I should be penalised.”

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Posted 3 weeks ago

“Web site is not the best. And if you have to change anything then it seems to get Confused Excuse the pun.. But actually it does get confused and keeps taking you back to the original information even though I tried several times to change some of the original information. Nearly gave up in the end. But left it another day and tried again. In the end talked to Tesco Bank Direct..”

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Posted 3 weeks ago

“I used Confused.Com, i put all my details in you asked for three times then when i tried to submit them it came up sorry there is a problem with the site. Please try again later, i ended going to Churchill and buying car insurance from them. Thank you”

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Posted 3 weeks ago

“Insurance quotes good but the car insurance market for retired people is a nightmare”

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Posted 3 weeks ago

“It is almost impossible to get the insurance you want at the initial quoted price. Won't bother again”

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Posted 3 weeks ago

“Good comparison website. Similar to others. Competitive quotes from register of companies.”

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Posted 3 weeks ago

“A Really good experience overall. However when I went to buy my insurance the quote was not as shown. I was under the impression that when I fill in the application it would automatically apply to the quote which it didn’t, that would be my only complaint. Overall really good 😊”

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Posted 3 weeks ago

“The price kept on going up every time i looked for quote. I understand different parameters about car and driver may impact the quote. But the date should not impact it. Also UI/UX can be done better having much more flexibility on the final quote screen if any changes are needed to the information provided to generate the quote.”

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Posted 3 weeks ago

“Can you suply the details of my recent purchase ?????”

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Posted 3 weeks ago

“I spent a fair bit of time making sure my insurance requirements were correct, when I get my quotes, yes they are cheap, but by the time I then have to go in and again put all the addons I asked for, none of it was any use.”

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Posted 3 weeks ago

“I very much doubt that I would have found the insurance cover provider I now have without Confused.com. I am very grateful. Thank you.”

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Posted 3 weeks ago

“Gave me more options than some other Web sites.”

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Posted 4 weeks ago

“Site easy to use didn't go straight through to insurance provider had to fill in my details again for some reason. Still finds the cheapest quotes so would happily use again.”

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Posted 4 weeks ago

Confused.com - Car Insurance is rated 4.5 based on 173,903 reviews