Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,142 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,142 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“I like it because I have many choice.”

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Posted 1 month ago

“Had difficulty understanding the person dealing with the quote on the telephone. The breakdown in communication led me to remain with my insisting insurance provider. I wouldn't bother using you again.”

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Posted 1 month ago

Thanks for leaving your review. We’re sorry to hear you had trouble understanding the insurers customer service team over the phone. Confused.com is an online comparison site and not an insurer, so we do not operate a telephone service. If you need any further assistance please contact our support team via email at help@help.confused.com. Jess, Confused.com Representative

Posted 1 month ago

“I had a very positive experience using Confused.com for my car insurance. The website was easy to use and allowed me to compare multiple quotes quickly. I purchased LV= car insurance through Confused.com and found an excellent, affordable deal that suited my needs. The whole process was smooth and convenient, and I would definitely recommend Confused.com to anyone looking for good value car insurance.”

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Posted 1 month ago

“Few years in a row using Confused, cos giving me the best price”

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Posted 1 month ago

“Way too much expensive”

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Posted 1 month ago

Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 1 month ago

“Everything set out in easy to understand format and quick to route you to the insurer”

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Posted 1 month ago

“Easy to use, with great prices and deals”

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Posted 1 month ago

“Easy to navigate and change details , clear concise information on suitable cover for the driver.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Very good great deals”

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Posted 1 month ago

“Definitely if you want to save money”

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Posted 1 month ago

“Easy to use . Good prices and information”

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Posted 1 month ago

“Gave me what I required, a comparison of various companies car insurance offerings.”

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Posted 1 month ago

“Excellent Experience”

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Posted 1 month ago

“Cheapest prices using this broker”

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Posted 1 month ago

“Great service, app very easy to navigate”

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Posted 1 month ago

“Paperwork follows a simple and logical route.”

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Posted 1 month ago

“Great quotes, great prices, great companies on site,great service all round, A1!”

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Posted 1 month ago

“VERY EASY TO SEE ALL QUOTES FOR CAR INSURANCE AND EASY TO NAVIGATE AROUND THE SITE.”

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Posted 1 month ago

“Very helpful as a starting point, cheaper insurance is not always the best for me as Defacto ratings are important to me in terms of customer satisfaction so I research these as part of my decision making.”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 238,142 reviews