Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,142 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,142 reviews

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Anonymous

Anonymous // 01/01/2019

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“Very good Website, friendly to use, and find me a cheaper deal, sent me alerts yearly when the insure due, much appreciate, thanks”

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Posted 1 month ago

“Cheapest quotes”

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Posted 1 month ago

“Quotes nearly doubled when i revisited”

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Posted 1 month ago

Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Jess, Confused.com Representative

Posted 1 month ago

“Found the perfect insurance for me with a huge discount on my renewal quote. Very good service apart from not being able to collect my rewards unless I install the app, which I haven't done as yet.”

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Posted 1 month ago

“The site offered the best car insurance rates. I did not take the cheapest but a company that offered the best insurance options for me”

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Posted 1 month ago

“Just to say I am pleased with confused.com thankyou”

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Posted 1 month ago

“Easy to use website with competitive quotes for car insurance.”

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Posted 1 month ago

“Quick and easy selection options.”

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Posted 1 month ago

“It cannot get easier. Enter your details once (remembered by you from last year), multiple quotes from different companies and simple to tailor the quote to personal preferences. Five minutes later I have confirmation of cover saving £100 on premium and £500 on excess.”

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Posted 1 month ago

“Very great and consistent”

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Posted 1 month ago

“i am not able to get rewards and i think they just lying”

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Posted 1 month ago

Hello Junaid, Thanks for leaving your review. We can see you claimed your Confused.com reward on 02/04/2026 and its currently being verified. This can take up to 14 working days. If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs Jess, Confused.com Representative

Posted 1 month ago

“easy to use plenty information”

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Posted 1 month ago

“Very good providing relevant information.”

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Posted 1 month ago

“user friendly and up to date on insurance matters.”

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Posted 1 month ago

“good and cheap”

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Posted 1 month ago

“Insurance was declined when I went to their website without any reson”

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Posted 1 month ago

Hello Tabriz, Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we cannot advise why they were unable to provide cover. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. Jess, Confused.com Representative

Posted 1 month ago

“It wa a relief using confused.com”

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Posted 1 month ago

“Easy to use Good quotations Always use the website for insurance”

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Posted 1 month ago

“good service”

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Posted 1 month ago

“Great company easy to use gives best prices”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 238,142 reviews