Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,151 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,151 reviews

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Anonymous

Anonymous // 01/01/2019

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“Easy to use . Good prices and information”

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Posted 4 months ago

“Gave me what I required, a comparison of various companies car insurance offerings.”

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Posted 4 months ago

“Excellent Experience”

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Posted 4 months ago

“Cheapest prices using this broker”

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Posted 4 months ago

“Great service, app very easy to navigate”

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Posted 4 months ago

“Paperwork follows a simple and logical route.”

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Posted 4 months ago

“Great quotes, great prices, great companies on site,great service all round, A1!”

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Posted 4 months ago

“VERY EASY TO SEE ALL QUOTES FOR CAR INSURANCE AND EASY TO NAVIGATE AROUND THE SITE.”

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Posted 4 months ago

“Very helpful as a starting point, cheaper insurance is not always the best for me as Defacto ratings are important to me in terms of customer satisfaction so I research these as part of my decision making.”

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Posted 4 months ago

“Very good Website, friendly to use, and find me a cheaper deal, sent me alerts yearly when the insure due, much appreciate, thanks”

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Posted 4 months ago

“Cheapest quotes”

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Posted 4 months ago

“Quotes nearly doubled when i revisited”

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Posted 4 months ago

Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Jess, Confused.com Representative

Posted 4 months ago

“Found the perfect insurance for me with a huge discount on my renewal quote. Very good service apart from not being able to collect my rewards unless I install the app, which I haven't done as yet.”

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Posted 4 months ago

“The site offered the best car insurance rates. I did not take the cheapest but a company that offered the best insurance options for me”

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Posted 4 months ago

“Just to say I am pleased with confused.com thankyou”

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Posted 4 months ago

“Easy to use website with competitive quotes for car insurance.”

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Posted 4 months ago

“Quick and easy selection options.”

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Posted 4 months ago

“It cannot get easier. Enter your details once (remembered by you from last year), multiple quotes from different companies and simple to tailor the quote to personal preferences. Five minutes later I have confirmation of cover saving £100 on premium and £500 on excess.”

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Posted 4 months ago

“Very great and consistent”

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Posted 4 months ago

“i am not able to get rewards and i think they just lying”

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Posted 4 months ago

Hello Junaid, Thanks for leaving your review. We can see you claimed your Confused.com reward on 02/04/2026 and its currently being verified. This can take up to 14 working days. If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs Jess, Confused.com Representative

Posted 4 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,151 reviews