Thanks for leaving your review.
We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you.
We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately?
Jess, Confused.com Representative
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Jess, Confused.com Representative
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue. Confused.com is a online price comparison website and we do not operate a telephone service. I can assure you we never pass any of your details to any 3rd party companies.
If you’d like to unsubscribe from emails, you can update your preferences when signed into your Confused.com account.
Please go to Account > Settings > Contact preferences to make this change.
If you need further assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Jess, Confused.com Representative
