Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,144 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,144 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“The only difficulty was when transferring to company website”

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Posted 1 month ago

“Quick and easy to use.”

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Posted 1 month ago

“Easy site to navigate and good prices for comparison”

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Posted 1 month ago

“Some years ago I was looking for information regarding renewing my car insurance. There were a number of companies which could supply information. I came across Confused.com. The site was easy to use and I quickly got an insurance company which I thought would be my choice. I also noted that there were offers from Compare.com provided as a thankyou for using their company. So for using the company, and receiving the online side gifts made me feel very satisfied and I have used this company again including this year 2026. I can therefore highly recommend this Company.”

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Posted 1 month ago

“I always find it easy and useful to use Confused.com to compare offers and be sure of the best deal at a good price”

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Posted 1 month ago

“Have used Confused.com car insurance for a number of years and have found prices very competitive. Fortunately have never had to make a claim from any of the insurance companies that have covered me so can’t provide any information as to how easy any claim would be dealt with.”

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Posted 1 month ago

“Quick qndneasy”

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Posted 1 month ago

“good fast service”

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Posted 1 month ago

“The service is very good and i would recommend it with one provision, you only live and work in the UK. Whilst i live in the UK I work abroad from time to time and although i got a quote for insurance whilst i was in the UK, I could not activate it (the link would not work) as i was abroad and it was not possible to activate it sooner). Otherwise a very good service providing the most competative prices.”

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Posted 1 month ago

“Amazing prices”

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Posted 1 month ago

“Quick easy brilliant very clear love it”

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Posted 1 month ago

“Is not clear to me how I will get the voucher. Also, the quote I had through confused.com, when redirected to Aviva, was slightly higher.”

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Posted 1 month ago

“I am convinced insurers control this site for their benefit”

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Posted 1 month ago

Hi Gordon, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Ka, Confused.com Representative

Posted 1 month ago

“great way to find car insurance.”

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Posted 1 month ago

“I found it quite easy to find the car insurance i needed, and the process straight forward”

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Posted 1 month ago

“Was pretty simple, you enter all your details, correctly and then Confused comes back with your quotes and you choose the one you want. Also good as you get benefits from Confused, like the £20 and free coffees.”

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Posted 1 month ago

“Confused saves time and money and the system is very helpful should you need it. The number and variety of insurers is large and as Confused saves your details on your account you only need to check and confirm once you have chosen which provider to use. This saves endless form-filling as Confused does all the work for you. The prices are competitive and the rewards add to your savings. I would never insure any other way. PS: Confused also gives tips throughout the year which adds to the benefit of choosing this service.”

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Posted 1 month ago

“It was good and I will recommend”

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Posted 1 month ago

“Easy to use website, clear breakdown of costs, large selection of insurers. Added bonus of free treats (coffee etc.) for renewing though Confused.”

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Posted 1 month ago

“Have used when looking for especially car insurance and saves me so much time and comes up with the best quotes”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 238,144 reviews