Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 232,512 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 232,512 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and extremely helpful on getting a new insurance sorted”

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Posted 1 month ago

“Saved me over £100 on my renewal quote and had additional benefits. Quick and easy to use. Excellent”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Easy and fast peace of mind”

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Posted 1 month ago

“Very straightforward”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Partly sold by the rewards but didnt recieve any rewards and have tried to locate and access them but unable......why ?...compare the market rewards are transparent without any difficult access....i have tried to contact confused help team to apply my owed rewards ...still waiting”

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Posted 1 month ago

Hello Peter, Thanks for taking the time to leave your review. I’m sorry to hear you’re having trouble with the rewards and that you haven’t been able to access them yet. To get this investigated as a priority, please email communications@confused.com with your account details and a brief description of the rewards issue (including any order numbers or screenshots if possible). We’ll look into why the rewards aren’t appearing and help you access any rewards you’re owed. Kind regards, Jess, Confused.com Representative

Posted 1 month ago

“Far too expensive”

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Posted 1 month ago

Hello Brian, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 1 month ago

“Good choices, queries answered promptly”

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Posted 1 month ago

“Didn't purchase”

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Posted 1 month ago

“Hi could q”

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Posted 1 month ago

“I normally give a 10, but due to lack of communication and info on rewards, I feel let down with recent service.”

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Posted 1 month ago

“Very easy to use and very low prices, and the promise of a £20 voucher ( I say promise as at the time of writing this review still not recieved it ) if i had the voucher it would have been a 10.”

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Posted 1 month ago

“Excellent app. My current insurer for the car wanted to charge me £811 this year after I paid £390 last year. Got good coverage via confused for £353”

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Posted 1 month ago

“Each year I use this website for my car insurance. I definitely use it too. Easy and simple as it’s got last years details”

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Posted 1 month ago

“easy way to find the cheapest insurance”

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Posted 1 month ago

“Easy to use and good prices”

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Posted 1 month ago

“Timely and efficient!”

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Posted 1 month ago

“Easy to follow insurance process. Good range of companies providing quotes.”

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Posted 1 month ago

“Saved me a lot if time and hassle looking for a cheaper insurance.”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 232,512 reviews