Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 232,112 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 232,112 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Getting Quotes that are not Valud when proceeding to buy”

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Posted 1 month ago

Hello Oliver, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question and date of quote obtained. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Ka, Confused.com Representative

Posted 1 month ago

“easy to naavigate”

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Posted 1 month ago

“Quick and easy to use get insurance Quotes.”

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Posted 1 month ago

“Easy to use and details/drivers are saved so your not typing in the same details over and over again”

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Posted 1 month ago

“Satisfied.”

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Posted 1 month ago

“The best site for car insurance”

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Posted 1 month ago

“Easy and quick to find a quote - always use confused.com and always find the best prices!”

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Posted 1 month ago

“Found a good deal. Got the deal. Sorted.”

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Posted 1 month ago

“Website clear if rather long”

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Posted 1 month ago

“Always cheapest insurance found via confused, com. Easy and quick process.”

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Posted 1 month ago

“Very intuitive to use website. Competitive and swift online quotes. Usually value than other similar competitive websites but unfortunately not on this occasion. Despite not buying via Confused.com still highly recommended.”

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Posted 1 month ago

“Found a really good quote - whole process was really easy.”

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Posted 1 month ago

“Your site gave me a good idea of the cost of the cover I need. I did start to progress a policy when my current insurer’s renewal offer arrived. It was virtually identical in cost and cover so I renewed my policy.”

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Posted 1 month ago

“Easy to renew and staff very helpful”

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Posted 1 month ago

“I think confused. Com are good with cheaper car insurance quotes. But this time was cheaper then my renewal but the excess was alot more so I didn't do it. But I have use these also like it when you get £20. Every time you get buy from them.”

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Posted 1 month ago

“My car insurance had gone up to £450 this year (ridiculous) I've never claimed in 25 years 😡 . So I went to confused.com and almost immediately got a quote for £297 with courtesy car 🥳 I was amazed. When I cancelled my old insurance they didn't give a fiddle 😔 . Don't be a sheep and let them get away with this!! Always get a different quote yearly. So simple to change over (REALLY!!!)”

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Posted 1 month ago

“once we found out how to navigate the website all went well”

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Posted 1 month ago

“Very nice! Cheapest!”

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Posted 1 month ago

“Fairly easy to get a range of premiums. Unfortunately the best prices are the basics. Adding on what is needed brings it closer to my existing policy.”

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Posted 1 month ago

“Easy to use and set in plain terms”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 232,112 reviews