Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 232,106 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 232,106 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to enter all your details and they do the work for you sourcing all the best deals. Great getting a £20 voucher and drinks as a bonus.”

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Posted 1 month ago

“Very good and competitive - no hassle”

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Posted 1 month ago

“Not impressed. When I followed up your best quote with the relevant company it practically doubled in price! Not worth the effort, sorry.”

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Posted 1 month ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Ka, Confused.com Representative

Posted 1 month ago

“Good service”

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Posted 1 month ago

“Good value”

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Posted 1 month ago

“Ease of use and quick results.”

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Posted 1 month ago

“Very easy to use once you have taken the time to accurately input all your data. It then saves it for future years and it takes no time at all to get your annual quotes.”

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Posted 1 month ago

“It's easy to compare insurance and update according to need”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“Very easy to use and found me a great price on my insurance thank you”

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Posted 1 month ago

“Need cover my car”

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Posted 1 month ago

Hello Stefan, Thank you for leaving your review. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 1 month ago

“Quick and easy to you. No fuss and can directly pay for insurance without talking to anyone.”

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Posted 1 month ago

“Difficult to find out how to claim rewards, then a wait (nearly 2weeks) then the app has been down so still no rewards”

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Posted 1 month ago

Hi Paul, Thank you for leaving your review as your feedback is really important to us. We’re sorry you had trouble accessing rewards. We paused rewards as we implemented some bug fixes and enhancements to the rewards section of our app. Good news, everything is back up and running now! Please feel free to return to the Confused.com app. Apologies for the inconvenience. Ka, Confused.com Representative

Posted 1 month ago

“Easy to navigate and always get good deals when it comes to car insurance”

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Posted 1 month ago

“Plenty of insurance company choices with competitive rates”

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Posted 1 month ago

“Good price,saved me £50”

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Posted 1 month ago

“👍🏾 👍🏾 👍🏾”

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Posted 1 month ago

“Very clear and easy to follow”

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Posted 1 month ago

“Was quick and easy and found a good price”

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Posted 1 month ago

“It was easy and straightforward all the necessary information was there”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 232,106 reviews