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Confused.com - Car Insurance Reviews

4.5 Rating 238,146 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,146 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Quick and easy, sending email reminders of quotes found
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Posted 3 months ago
Simple and quick. Quotes arrived within 30 minutes.
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Posted 3 months ago
Quick, & efficient browser
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Posted 3 months ago
I had to contact the company by phone in the end, was unable to continue the transaction on line. Very disappointed, took 4 days to give up and physically phone for my insurance
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Posted 3 months ago
Hi Kim, Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. If you need further assistance, please email our support team at help@help.confused.com with the name of insurer in question, date of quote created, price. Ka, Confused.com Representative
Posted 3 months ago
Very Good
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Posted 3 months ago
I have always used this site and yes I do recommend this site to friends and family
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Posted 3 months ago
I have insured my car from Confused. com. It was very easy and you found nice and cheap car insurance thank you for your help.
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Posted 3 months ago
The policy renewal premiums offered by Direct Line Insurance aren't real as the links to complete the purchase don't work. When you contact Direct Line manually the premiums offered double. The LV link didn't work either so I gave up & renewed with existing provider.
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Posted 3 months ago
Hi Michael, Thanks for leaving your review. We’re sorry that the prices you saw previously are no longer available. Some prices are only valid at the time of the quote, while others might last up to 30 days, and this time limit is set by the individual insurance provider. To see the latest prices, please simply go back to your account page and refresh the search. Ka, Confused.com Representative
Posted 3 months ago
It was so easy to use and was the cheapest
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Posted 3 months ago
You got me the best price for car insurance so easy thank you
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Posted 3 months ago
Always find me the best price!
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Posted 3 months ago
Provided good quote
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Posted 3 months ago
Not being a of internet sites I found it was easy to follow. And pointed me in the way to navigate .
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Posted 3 months ago
Found me cheapest car insurance.
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Posted 3 months ago
You make it difficult to claim your reward
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Posted 3 months ago
Hi Albert, Thanks for leaving your review as your feedback is really important to us. Our Rewards is APP exclusive and to claim your Confused.com Reward, you would need to download APP on your smart phone or tablet device. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Ka, Confused.com Representative
Posted 3 months ago
good service, how do I get my vouchers?
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Posted 3 months ago
Easy to navigate
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Posted 3 months ago
Everything was so easy to do and understand and very informative
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Posted 3 months ago
The process was user friendly but thorough .
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Posted 3 months ago
Gave plenty of choice of insurers and at good prices. Easy to navigate site and get to end results
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Posted 3 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,146 reviews