Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,150 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,150 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

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“excellent and quick”

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Posted 3 months ago

“To confusing prices low then all the add ons made similar to other quotes may try again when sorted out no claims bonus confusion with motobility”

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Posted 3 months ago

“A good comparison price was quoted and I wanted to go ahead with the purchase. However All emails sent from Direct Line with attachments could not be read as a PDF so what's the point of sending the email with an attachment that can't be read. Thus I cancelled the new policy and remain with my existing provider. Direct line need to address this issue otherwise they will loose customers like me.”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Everything is clear and the cheapest.”

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Posted 3 months ago

“Fantastic”

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Posted 3 months ago

“Easily accessible and good comparisons.”

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Posted 3 months ago

“Convenient comparison of insurance quotes”

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Posted 3 months ago

“I purchased from lv instead.”

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Posted 3 months ago

“Extremely helpful and quick. Found the site easy to use and unbiased. Will use each year without hesitation.”

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Posted 3 months ago

“I did a search for car insurance premiums but when I clicked on them to communicate with the insurance company, it just kept saying sorry we are experiencing problems, please try later. In the end, I went directly by phone and sorted it out. No exageration, I was online and on the phone for nearly 4 hours!”

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Posted 3 months ago

Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. We are glad to hear you were able to arrange the policy by contacting the insurer directly. Dan, Confused.com Representative

Posted 3 months ago

“easy to purchase good comunication,saved money on mytransaction.”

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Posted 3 months ago

“Very quick and clear result for what you expect, Just choose one of it results although it is not cheapest one.”

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Posted 3 months ago

“Very helpful”

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Posted 3 months ago

“Helpful & easy to sort out”

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Posted 3 months ago

“A good spread of car insurance companies, easy to get quotes back to review and good links to buy from chosen company.”

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Posted 3 months ago

“Probably not! Due to that fact that on four separate occasions I tried to pay online for my already expired car insurance. The quote was fine, within my budget but after my bank authorised the payment to you it would not go through. It also states on the website that you can only contact by phone when claiming on a policy but where is the phone number? There's only an email address to contact. Needless to say I have gone with another insurance company (one with an actual local office in the high street!) and their quote was a little more but I have piece of mind knowing there is a human being who could help if I need it. At least you have the right name for yourselves...confused!”

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Posted 3 months ago

Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. Dan, Confused.com Representative

Posted 3 months ago

“Easy peasy lemon squeezee”

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Posted 3 months ago

“Channelling my search for best Motor Insurance deals through yourselves I was able to remain with my usual Insurer and get virtually identical full coverage (to include Courtesy Car etc) at a reduction of more than £230 from the renewal premium it was originally demanding. Many thanks (Hybrid car owner).”

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Posted 3 months ago

“I was trying to get lower price for my Car Insurance but I just couldn’t get on with the way that site functioned. So Sorry but No Thanks.”

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Posted 3 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,150 reviews