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Confused.com - Car Insurance Reviews

4.5 Rating 238,139 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,139 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
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Posted 1 month ago
Found it easier to use against rivals.
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Posted 1 month ago
I was inundated with quotes and amongst the comparison sites and other quotes this was marginally the best.
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Posted 1 month ago
Easy to get comparison quotes
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Posted 1 month ago
Wry good thank you
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Posted 1 month ago
Very reliable
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Posted 1 month ago
Easy website and many options to choose from.
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Posted 1 month ago
Found it easy to do with no problems
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Posted 1 month ago
very quick & easy to use found and set up new insurer
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Posted 1 month ago
Thanks for directing me to the right company, Admiral was very helpful 👍
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Posted 1 month ago
Quivk simple amd competitive
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Posted 1 month ago
Second year using Confused.com Tried them again and they are great
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Posted 1 month ago
Girl explain everything to me and I understood everything. Hi she explained to me so I give her 10 out of 10 because her help was very good many thanks, Margaret bell
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Posted 1 month ago
All quotes were more expensive than my renewal. Particularly when you start to add on the extras such as EU cover, widescreen etc.
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Posted 1 month ago
Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative
Posted 1 month ago
Straightforward
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Posted 1 month ago
Good website.
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Posted 1 month ago
easy to use and saved money
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Posted 1 month ago
I got a quote from Confused.com for car insurance, I was happy to go ahead with the quote, but when I was redirected to the website of the provider, it showed me a different price which was higher by over 80£. I did try this multiple times but with the same result. After spending much time on it, I had to abandon the option and go elsewhere. Hence disappointed, because the price shown was the most competitive, but unfortunately not for real!
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Posted 1 month ago
Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Dan, Confused.com Representative
Posted 1 month ago
Very easy to use and saved £60 on my car insurance
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Posted 1 month ago
There were plenty to chose from but my insurer brought their price down to match.
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Posted 1 month ago
Confused.com - Car Insurance is rated 4.5 based on 238,139 reviews