“I tried renewing my car insurance well ahead of time (1 month before expiry).
Having looked at all the comparison sites Confused.com appears to offer the “best prices”
They display this but when you go to click through to setting up it doesn’t put you through and just remains on a loading screen for ages. In my particular case the cheapest insurance was through Lloyd’s Bank but when you click the link it doesn’t ever move past a loading screen.
I then looked on Go Compare and it is slightly more expensive but a very slick process and you can actually click through to the links.”
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
Dan, Confused.com Representative
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
