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Cobweb Reviews

4.8 Rating 8,273 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cobweb swiftly thwarted two smart malicious mails”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Ash, Thanks for your review. We’re glad Cobweb swiftly thwarted two smart malicious mails. Kind regards, Team Cobweb

Posted 2 weeks ago

“always great support from Cobweb!”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Steve, Thanks for your review. We're glad you always get great support from Cobweb. Kind regards, Team Cobweb

Posted 2 weeks ago

“Ticket dealt with very quickly”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Jamie, Thanks for your review. We’re glad the ticket was dealt with very quickly. Kind regards, Team Cobweb

Posted 2 weeks ago

“Cobweb are always helpful. Today Rhys was very patient and professional and we were able to progress the new password reset.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi PJ, Thanks for your review. We’re glad Rhys was patient and professional and that you were able to progress the password reset. Kind regards, Team Cobweb

Posted 2 weeks ago

“fantastic service - I have been with them 25 years and they are always responsive and quick to sort issues. They are exceptionally nice and I wouldn't be with anyone else”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Anastasia, Thanks for your review. We’re thrilled that you’ve had such a positive experience over 25 years and that we’re responsive and quick to sort issues. Kind regards, Team Cobweb

Posted 2 weeks ago

“I found MS C0-Pilot invasive and so sought advice on controlling it. I was given sound dvice fast by Michael”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Ash, Thanks for your review. We're glad you found the advice fast and sound, and that Michael helped. Kind regards, Team Cobweb

Posted 2 weeks ago

“Excellent service and support, thank you”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad you had excellent service and support. Kind regards, Team Cobweb

Posted 2 weeks ago

“FIVE STARS”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad you enjoyed your experience with Cobweb. Kind regards, Team Cobweb

Posted 2 weeks ago

“Great service from Michael Foster as always!”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Nimesh, Thanks for sharing your feedback. We're glad to hear Michael Foster continues to provide great service. Kind regards, Team Cobweb

Posted 3 weeks ago

“Quick response and solved my issue. Thank you!”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad the issue was solved quickly. Kind regards, Team Cobweb

Posted 3 weeks ago

“Thank you solved promptly”

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(Support) - Posted 3 weeks ago

Hi Amanda, Thanks for your review. We're glad it was solved promptly. Kind regards, Team Cobweb

Posted 3 weeks ago

“thorough and informed response.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad you found the response thorough and informed. Kind regards, Team Cobweb

Posted 3 weeks ago

“Great service from Rhys - thank you”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad Rhys provided great service. Kind regards, Team Cobweb

Posted 3 weeks ago

“Access sorted as requested”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad access was sorted as requested. Kind regards, Team Cobweb

Posted 3 weeks ago

“Excellent service”

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(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad you found the service excellent. Kind regards, Team Cobweb

Posted 3 weeks ago

“Nice and quick to slove the issue”

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(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad you found the issue quick to resolve. Kind regards, Team Cobweb

Posted 3 weeks ago

“Absolutely fantastic support, Cobweb are great at teaching an old dog a trick or two!”

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(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad you found the support fantastic. Kind regards, Team Cobweb

Posted 3 weeks ago

“Cobweb look after us well and I am a big fan of them. Interaction with them is always professional and friendly and any issues are always sorted out very quickly.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad you feel Cobweb looked after you well, and that the interaction was professional, friendly, and issues were sorted quickly. Kind regards, Team Cobweb

Posted 3 weeks ago

“Thank you. Quick resolution”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We're glad you had a quick resolution. Kind regards, Team Cobweb

Posted 3 weeks ago

“Outstanding-- always quick, polite, helpful support on the phone with no long delays to get through to someone who always seems to be able to and to want to help. Very unusual these days, but very valuable. Thanks, Cobweb-- please keep it up!”

Helpful Report

(Support) - Posted 4 weeks ago

Hi David, Thanks for your review. We're glad you found the phone support quick, polite, and helpful. Kind regards, Team Cobweb

Posted 3 weeks ago

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Cobweb is rated 4.8 based on 8,273 reviews