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Cobweb Reviews

4.7 Rating 7,257 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mattew is very helpful to help me get my needed application installed which is essential for my daily work”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Joyce, Thank you for your fantastic 5-star review! We're so glad to hear that Mattew was able to assist you with your application installation. It’s wonderful to know that we could help support your daily work! Warmest wishes, Team Cobweb

Posted 1 week ago

“Good service. Thanks”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Gary, Thank you for your kind 5-star review! We're thrilled to hear that you received good service from us. Your appreciation means a lot! Warm wishes, Team Cobweb

Posted 1 week ago

“Explained the solution promptly and clearly which I appreciate as a non-IT person!”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Tim, Thank you for your fantastic 5-star review! We're so pleased to hear that our explanation was clear and prompt for you. It's great to know we're making things easier for everyone, including those who may not be IT-savvy. Best wishes, Team Cobweb

Posted 2 weeks ago

“I am quite elderly and not computer fluent. Both Ronny Chambers and Mark Hughs have been very helpful and patient with sorting out problems related to my domain name. Many thanks Peter Agulnik”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Peter, Thank you for your wonderful 5-star review! We're delighted to hear that Ronny and Mark were so helpful and patient in assisting you with your domain name issues. Your kind words mean a lot to us! Warm regards, Team Cobweb

Posted 2 weeks ago

“Issue was resolved on first contact.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Daniel, Thank you for your wonderful 5-star review! We're so glad to hear that we were able to resolve your issue on the first contact. Your satisfaction means everything to us! Best wishes, Team Cobweb

Posted 2 weeks ago

“actioned nice and quick”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Alex, Thank you for your amazing 5-star review! We're thrilled to hear that we were able to action your request quickly. Your satisfaction is our top priority! Warm regards, Team Cobweb

Posted 2 weeks ago

“I was experiencing access issues with Cobweb Home. Ronny was fantastic, assisting initially by email and then as the issue persisted he set up a remote session and fixed my issue. I appreciate his patience and perseverance!”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that Ronny provided excellent support to resolve your access issues. Your appreciation of his patience and perseverance is truly valued! Warm regards, Team Cobweb

Posted 2 weeks ago

“Very quick response thanks”

Helpful Report

(Support) - Posted 3 weeks ago

Hi, Thank you so much for your fabulous 5-star review! We're delighted to know that you appreciated our quick response. Your feedback is very encouraging for our team! Best wishes, Team Cobweb

Posted 2 weeks ago

“Logon issue resolved in mins - great as usual - Thanks”

Helpful Report

(Support) - Posted 3 weeks ago

Hi John, Thank you for your wonderful 5-star review! We’re pleased to know that your logon issue was resolved quickly. Your satisfaction is always our priority! Best wishes, Team Cobweb

Posted 2 weeks ago

“Morning Matthew - huge thanks for the help yesterday evening resetting my password. Having justbarrived in Rome, I needed to check emails re my my handicapped daughter's situation, house sale, etc. I know I was finding the whole process difficult, but I appreciated your patience and perseverance in geting re-connected. A very valuable service! Ian”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Ian, Thank you for your kind 5-star review! We're so glad to hear that Matthew was able to assist you with resetting your password and that you felt supported during a challenging time. Your appreciation truly means a lot to us! Warm regards, Team Cobweb

Posted 2 weeks ago

“Extremely quick support, thank you!”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Marco, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our support to be extremely quick. Your satisfaction means the world to us! Warm regards, Team Cobweb

Posted 2 weeks ago

“Thanks Cobweb...great service.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Paul, Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience with our service. Warm regards, Team Cobweb

Posted 2 weeks ago

“Helpful and patient”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Laura, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our team helpful and patient. Your feedback is greatly appreciated! Warm regards, Team Cobweb

Posted 2 weeks ago

“Excellent service at always!”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Caroline, Thank you so much for your incredible 5-star review! We're so glad to hear that our service consistently meets your expectations. Your support means the world to us! Warm regards, Team Cobweb

Posted 2 weeks ago

“As always, when I need the support team from Cobweb solutions, they are on point and nothing too small is a problem, their customer care is second to none.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Phil, Thank you so much for your amazing 5-star review! We're delighted to hear that our support team consistently meets your expectations. Your kind words about our customer care truly mean a lot to us! Warm regards, Team Cobweb

Posted 2 weeks ago

“Support Rocks again.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Thomas, Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support team rocked it for you. Your feedback is greatly appreciated! Best wishes, Team Cobweb

Posted 2 weeks ago

“straight to it”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Struan, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team! Best wishes, Team Cobweb

Posted 2 weeks ago

“Very speedy resolution”

Helpful Report

(Support) - Posted 3 weeks ago

Hi James, Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced a speedy resolution. Best wishes, Team Cobweb

Posted 2 weeks ago

“Solved the Outlook issue instanty knew what the problem was Josh Lake was superb”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thank you for the amazing 5-star review! We're delighted to hear that Josh was able to instantly resolve your Outlook issue. Your kind words about our team truly inspire us to continue providing top-notch support! Best wishes, Team Cobweb

Posted 2 weeks ago

“Great! Fast and efficiant! Thanks”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Julia, Thank you for the wonderful 5-star review! We're so glad to hear that you found our service fast and efficient. Your appreciation truly motivates us to keep delivering the best experience possible! Warm regards, Team Cobweb

Posted 2 weeks ago

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Cobweb is rated 4.7 based on 7,257 reviews