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Cobweb Reviews

4.7 Rating 7,442 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Super fast response - thank you Mike
Helpful Report
(Support) - Posted 3 weeks ago
Hi Mike, Thank you for your wonderful 5-star review! We're so glad to hear that you experienced a super fast response. Your positive feedback means the world to us and drives us to keep delivering speedy service! Warm regards, Team Cobweb
Posted 3 weeks ago
Excellent service, as always. It never feels "corporate".
Helpful Report
(Support) - Posted 3 weeks ago
Hi Tony, Thank you for your fantastic 5-star review! We're thrilled to hear that you appreciate our service and the personal touch we strive to maintain. Your kind words truly inspire us to keep delivering that unique experience! Warm wishes, Team Cobweb
Posted 3 weeks ago
Great and quick response. Thank you Josh Lake. One happy customer.
Helpful Report
(Support) - Posted 3 weeks ago
Hi Lisa, Thank you for your amazing 5-star review! We're thrilled to hear that you had a quick response and that Josh made your experience a happy one. Your satisfaction is our top priority, and your feedback truly brightens our day! Warm wishes, Team Cobweb
Posted 3 weeks ago
Always an excellent service.
Helpful Report
(Support) - Posted 3 weeks ago
Hi John, Thank you for your fantastic 5-star review! We're delighted to hear that you consistently find our service to be excellent. Your support and appreciation truly motivate us to keep up the good work! Warm regards, Team Cobweb
Posted 3 weeks ago
Michael was extremely patient and talked through each step which made the process very straight forward. Thank you
Helpful Report
(Support) - Posted 3 weeks ago
Hi Carol, Thank you for your wonderful 5-star review! We're so pleased to hear that Michael's patience and clear guidance made the process straightforward for you. Your kind words mean a lot to us and motivate our team to keep delivering great support! Warm regards, Team Cobweb
Posted 3 weeks ago
very qick and efficient
Helpful Report
(Support) - Posted 3 weeks ago
Hi Darren, Thank you for your excellent 5-star review! We're thrilled to know you found our service quick and efficient. Your satisfaction is our top priority, and we truly appreciate your feedback! Best wishes, Team Cobweb
Posted 3 weeks ago
Michael was great thank you for supporting me on my issue.
Helpful Report
(Support) - Posted 3 weeks ago
Hi Hussam, Thank you for your wonderful 5-star review! We're thrilled to hear that Michael was able to support you effectively with your issue. Your feedback means a lot to us, and we're always here to help! Warm regards, Team Cobweb
Posted 3 weeks ago
Dealt with query quickly and efficiently
Helpful Report
(Support) - Posted 3 weeks ago
Hi Paul, Thank you for your fantastic 5-star review! We're so glad to hear that we could address your query quickly and efficiently. Your satisfaction is our priority, and we appreciate your feedback! Warm regards, Team Cobweb
Posted 3 weeks ago
Many thanks for the assistance once again Oliver, was a great help!
Helpful Report
(Service Addition) - Posted 4 weeks ago
Hi Edward, Thank you for your wonderful 5-star review! We're delighted to hear that Oliver was able to assist you and make the process smoother for you. Your appreciation means a lot to us, and we're always here to help you whenever needed! Warm regards, Team Cobweb
Posted 3 weeks ago
One of our email accounts got hacked which led to emails not being received. Josh immediatly knew what the issue was likley to be and resolved it super quick. We also had a few follow on queries to make sure our systems weren't compromised etc and Josh looked into it promptly and reassured us.
Helpful Report
(Support) - Posted 1 month ago
Hi Natalie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Josh was able to quickly identify and resolve the issue with your email account. It's our priority to ensure your systems are secure and your concerns are addressed promptly. If you have any more questions in the future, don’t hesitate to reach out! Warm regards, Team Cobweb
Posted 1 month ago
thanks evan
Helpful Report
(Support) - Posted 1 month ago
Hi Glen, Thank you for your awesome 5-star review! We appreciate your kind words and are here to assist you whenever you need us. Your support truly motivates our team to keep delivering the best service possible! Warm regards, Team Cobweb
Posted 1 month ago
Excellent prompt attention to our email issue
Helpful Report
(Support) - Posted 1 month ago
Hi James, Thank you for your excellent 5-star review! We're so glad to hear that our prompt attention to your email issue made a positive impression. Your satisfaction is our priority, and we're always here to help! Warm regards, Team Cobweb
Posted 1 month ago
Quick response which I am delighted with. Details given which are helpful. Seems strange that Mac Book 2017 can't carry latest version of OS and therefore can't host the teams app. Thanks
Helpful Report
(Support) - Posted 1 month ago
Hi Theresa, Thank you for your insightful 5-star review! We're delighted to hear that our quick response and helpful details met your expectations. It can indeed be surprising how tech limits can affect app usage, but we're here to assist you with any further questions! Warm regards, Team Cobweb
Posted 1 month ago
I do not have inhouse support. Cobweb has provided outstanding support.
Helpful Report
(Support) - Posted 1 month ago
Hi Peter, Thank you for your fantastic 5-star review! We’re thrilled to hear that our support has been outstanding for you. Your feedback means the world to us and inspires us to keep delivering top-notch service! Warm regards, Team Cobweb
Posted 1 month ago
Ronny sorted a simple Outlook removal task where I sought guidance. Sorted simply and cleanly like a Good Cobweb Arachnid
Helpful Report
(Support) - Posted 1 month ago
Hi Ash, Thank you for your amazing 5-star review! We’re delighted to hear that Ronny was able to help you with your Outlook removal task so smoothly. Your kind words shine bright like the best Cobweb creations! Warm regards, Team Cobweb
Posted 1 month ago
A very prompt and helpful response, thank you!
Helpful Report
(Support) - Posted 1 month ago
Hi Matt, Thank you for your wonderful 5-star review! We’re so glad to hear that you found our response prompt and helpful. Your support encourages us to continue providing excellent service! Warm regards, Team Cobweb
Posted 1 month ago
Great support, fast response :)
Helpful Report
(Support) - Posted 1 month ago
Hi Kevin, Thank you for your fantastic 5-star review! We’re thrilled to hear that you received great support and a fast response. Your feedback encourages us to keep providing top-notch service! Warm wishes, Team Cobweb
Posted 1 month ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 1 month ago
Hi there, Thank you for your glowing 5-star review! We're so glad to hear that our team was able to understand and resolve your issue swiftly. Your feedback means the world to us, and it inspires us to keep striving for excellence. Best wishes, Team Cobweb
Posted 1 month ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 1 month ago
Hi there, Thank you for your incredible 5-star review! We’re delighted to hear that we could resolve your issue quickly and effectively. Your kind words truly motivate our team to continue delivering great service. Best regards, Team Cobweb
Posted 1 month ago
Understood my issue and able to very quickly sort out my issue.
Helpful Report
(Service Addition) - Posted 1 month ago
Hi Andrew, Thank you for your wonderful 5-star review! We're so pleased to hear that we quickly understood and resolved your issue. Your satisfaction is what drives us, and we appreciate you taking the time to share your experience! Warm regards, Team Cobweb
Posted 1 month ago
Cobweb is rated 4.7 based on 7,442 reviews