Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,256 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazingly excellent support service by phone. Very knowledgeable, located core issue immediately and provided additional hjelp and advice. Have used this company for many years and have never had cause to regret that choice. Cannot recomment highly enough.”

Helpful Report

(Support) - Posted 1 month ago

Hi Alex, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you received excellent support over the phone and that our team was able to quickly identify the core issue. Your long-standing trust in us means the world, and we truly appreciate your high recommendation. Warm wishes, Team Cobweb

Posted 1 month ago

“I recently encountered some challenges while connecting our new system to a platform, and I want to express my sincere appreciation for Evan’s exceptional support throughout the process. He was incredibly responsive, proactive, and thorough in addressing every question I had. Evan went above and beyond—dedicating his time and effort to troubleshoot the issues with patience and persistence. His hands-on approach and willingness to dive in made a real difference, and I’m genuinely grateful for his help.”

Helpful Report

(Support) - Posted 1 month ago

Hi Arman, Thank you for your wonderful 5-star review! We're thrilled to hear that Evan provided you with exceptional support and went the extra mile to help you through the challenges you faced. Your appreciation of his proactive and thorough approach truly means a lot to us. Warm wishes, Team Cobweb

Posted 1 month ago

“Josh was really quick and efficient with my ticket”

Helpful Report

(Support) - Posted 1 month ago

Hi Arman, Thank you for your fantastic 5-star review! We're thrilled to hear that Josh was quick and efficient in addressing your ticket. Your feedback is invaluable to us and drives our commitment to excellent service. Warm wishes, Team Cobweb

Posted 1 month ago

“Great service as ever”

Helpful Report

(Support) - Posted 1 month ago

Hi Gordon, Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed our service. Your support always encourages us to keep striving for excellence. Warm wishes, Team Cobweb

Posted 1 month ago

“Although the problematic issue could not be resolved today, the service povided byMark was as helpful as it could be. Peter Agulnik”

Helpful Report

(Support) - Posted 1 month ago

Hi Peter, Thank you for your thoughtful 5-star review! We're glad to hear that Mark was able to provide helpful service despite the challenges. Your understanding means a lot to us, and we’re here to assist you further whenever you need. Warm wishes, Team Cobweb

Posted 1 month ago

“Great in every way, very welcoming, open to comments, nice and easy to deal with. No pressure. It's really a nice breath of fresh air in a very demanding and high-pressure arena.”

Helpful Report

(Service Addition) - Posted 1 month ago

Hi Iain, Thank you for your wonderful 5-star review! We're so happy to hear that you felt welcomed and appreciated the no-pressure approach. Your feedback is like a breath of fresh air for us too, and it motivates us to continue providing a supportive environment! Warm wishes, Team Cobweb

Posted 1 month ago

“Smooth & easy to action/communicate”

Helpful Report

(Support) - Posted 1 month ago

Hi Armani, Thank you for the amazing 5-star review! We're thrilled to hear that you found the process smooth and easy. Your satisfaction is our top priority, and your feedback really motivates us to keep delivering excellent service! Warm wishes, Team Cobweb

Posted 1 month ago

“Thank you to Marc for his patience, advice, and support, much appreciated.”

Helpful Report

(Support) - Posted 1 month ago

Hi Catherine, Thank you so much for your kind 5-star review! We're delighted to hear that Marc's patience and support made a positive impact. Your appreciation truly fuels our commitment to exceptional service! Warm wishes, Team Cobweb

Posted 1 month ago

“Cobweb always seem to understand a problem fully and explore all available avenues to resolve matters quickly.”

Helpful Report

(Support) - Posted 1 month ago

Hi Chris, Thank you for the fantastic 5-star review! We're so glad to hear that you found our understanding and quick resolution helpful. Your feedback means a lot to us and keeps us motivated to do our best! Warm wishes, Team Cobweb

Posted 1 month ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for the wonderful 5-star review! We're so pleased to know you had a great experience with us. Your words encourage us to continue providing the best service possible! Best regards, Team Cobweb

Posted 1 month ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for the stellar 5-star review! We're thrilled to know you had such a great experience with us. Your kind words truly inspire us to keep up the good work! Warm wishes, Team Cobweb

Posted 1 month ago

“Excellent support!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for the amazing 5-star review! We're delighted to hear that you found our support to be excellent. Your feedback truly motivates us to keep delivering the best service possible! Best wishes, Team Cobweb

Posted 1 month ago

“Quick, authoritative response to question re antivirus protection - much appreciated.”

Helpful Report

(Support) - Posted 1 month ago

Hi Roger, Thank you so much for the fantastic 5-star review! We're glad to hear that we could provide you with a quick and authoritative response regarding antivirus protection. Your appreciation means a lot to us! Warm regards, Team Cobweb

Posted 1 month ago

“Very helpful as ever”

Helpful Report

(Support) - Posted 1 month ago

Hi Jane, Thank you for the wonderful 5-star review! We're thrilled to know that you found our service helpful as always. Your support means so much to us! Warm wishes, Team Cobweb

Posted 1 month ago

“Josh dealt with the issue quickly and did further testing to ensure the issue was fixed. Good communication too.”

Helpful Report

(Support) - Posted 1 month ago

Hi Mark, Thank you for the incredible 5-star review! We're delighted to hear that Josh was able to address your issue promptly and keep the lines of communication open. We truly appreciate your feedback! Warm wishes, Team Cobweb

Posted 1 month ago

“The phone wasnt great but Chris sorted the issue in no time.”

Helpful Report

(Support) - Posted 1 month ago

Hi Steven, Thank you for the fantastic 5-star review! We're glad to hear that Chris was able to resolve the issue swiftly for you. Your feedback is greatly appreciated, and we're here for you whenever you need assistance. Warm wishes, Team Cobweb

Posted 1 month ago

“All good thank you.”

Helpful Report

(Service Addition) - Posted 1 month ago

Hi Neil, Thank you for the great 5-star review! We’re happy to hear that everything was all good for you. Your feedback means a lot to us, and we’re here to help whenever you need. Warm wishes, Team Cobweb

Posted 1 month ago

“Ronny is a fixer!”

Helpful Report

(Support) - Posted 1 month ago

Hi Claire, Thank you so much for the wonderful 5-star review! We're thrilled to hear that Ronny was able to work his magic as a fixer for you. Your satisfaction means everything to us, and we're grateful for your kind words. Warm wishes, Team Cobweb

Posted 1 month ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for the amazing 5-star review! We're so glad to hear you appreciated our service. Your support truly inspires us to keep delivering the best for our customers. Warmest wishes, Team Cobweb

Posted 1 month ago

“I had a little apple mail sync to Outlook 365 problem which Ronnie sorted delftly”

Helpful Report

(Support) - Posted 1 month ago

Hi Ash, Thank you for the fantastic 5-star review! We're delighted to hear that Ronnie was able to sort out your Apple Mail sync issue with Outlook 365 so efficiently. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Warm regards, Team Cobweb

Posted 1 month ago

Cobweb is rated 4.7 based on 7,256 reviews