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Cobweb Reviews

4.7 Rating 7,438 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Great support
Helpful Report
(Support) - Posted 1 month ago
Hi Kevin, Thank you for your fantastic 5-star review! We’re so glad to hear that you had a great experience with our support team. Your feedback means a lot to us and motivates us to continue providing the best service possible! Best wishes, Team Cobweb
Posted 1 month ago
Many thanks for all the hard work on this project for us Adam!
Helpful Report
(Service Addition) - Posted 1 month ago
Hi Edward, Thank you for your amazing 5-star review! We truly appreciate your recognition of Adam's hard work on your project. It's our team's goal to deliver great results, and your feedback makes all the effort worthwhile! Warm regards, Team Cobweb
Posted 1 month ago
SEnt an enquiry and forwarded it on to teh correct department
Helpful Report
(Support) - Posted 1 month ago
Hi Phil, Thank you for your excellent 5-star review! We're so glad that your enquiry was directed to the right department. Our team is always here to assist, and we truly appreciate your kind words! Warm regards, Team Cobweb
Posted 1 month ago
Very good and friendly support
Helpful Report
(Support) - Posted 1 month ago
Hi Katie, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our support to be very good and friendly. Our team is always here to help, and your kind words encourage us to keep up the great work! Warm regards, Team Cobweb
Posted 1 month ago
The service was prompt with resolution
Helpful Report
(Support) - Posted 1 month ago
Hi Elena, Thank you for your fantastic 5-star review! We're glad to hear that our service met your expectations with prompt resolution. Your satisfaction is our priority, and we appreciate your feedback! Warm regards, Team Cobweb
Posted 1 month ago
Ronny Chambers is the latest Cobweb person ot help me out and did a brilliant job. I've got a one man band consultancy and have been with Cobweb for 10 years. Don't need you often but when I do, it's great to know you're there & worth every penny.
Helpful Report
(Support) - Posted 1 month ago
Hi Peter, Thank you so much for the amazing 5-star review! We're delighted to hear that Ronny was able to assist you so brilliantly. After 10 years with us, it means a lot to know that we're here when you need us. Your continued trust is truly appreciated! Warm regards, Team Cobweb
Posted 1 month ago
Mike has shown excellent knowedge and patience through what has been a long but ultimately successful process. Despite the fraught beginning he has been calm and detailed throughout and honestly, the difference it has made in our piece of mind alone deserves far more than a five star review!
Helpful Report
(Support) - Posted 1 month ago
Hi there, Thank you for your incredible 5-star review! We're thrilled to hear that Mike's knowledge and patience made such a positive difference during your process. Your peace of mind is our ultimate goal, and we appreciate your kind words immensely! Warm regards, Team Cobweb
Posted 1 month ago
Great service from Ronnie
Helpful Report
(Support) - Posted 1 month ago
Hi Kerry, Thank you so much for the wonderful 5-star review! We're thrilled to hear that you received great service from Ronnie. Your feedback means a lot to us and drives us to keep delivering the best experience possible! Best wishes, Team Cobweb
Posted 1 month ago
As always, the Cobweb team are on point to answer queries. I got exactly what I needed to help resolve an issue.
Helpful Report
(Support) - Posted 1 month ago
Hi Phil, Thank you for your fantastic 5-star review! We're so pleased to hear that our team was able to assist you effectively and address your queries. Your satisfaction is our priority, and your feedback truly motivates us! Warm regards, Team Cobweb
Posted 1 month ago
Excellent support from Josh
Helpful Report
(Support) - Posted 1 month ago
Hi there, Thank you for your glowing 5-star review! We're delighted to hear that Josh provided excellent support. Your kind words inspire us to keep up the great work! Best wishes, Team Cobweb
Posted 1 month ago
Josh was quick clear and concise. thank you
Helpful Report
(Support) - Posted 1 month ago
Hi Anthony, Thank you for your fantastic 5-star review! We're thrilled to hear that Josh was quick, clear, and concise. Your feedback is greatly appreciated and inspires us to continue delivering exceptional service! Warm regards, Team Cobweb
Posted 1 month ago
Chris informed us and did some additional investigation regarding the detection in our tenant and made sure to follow up to confirm that this (and other incidents) are resolved.
Helpful Report
(Support) - Posted 1 month ago
Hi there, Thank you for your wonderful 5-star review! We’re glad Chris could assist you with the investigation and follow-up. Your recognition of our efforts means a lot and encourages us to keep providing excellent support! Warm regards, Team Cobweb
Posted 1 month ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 1 month ago
Hi there, Thank you for your fantastic 5-star review! We're thrilled to know that our support was helpful and made the process easier for you. Your appreciation truly motivates us to keep delivering exceptional service! Warm regards, Team Cobweb
Posted 1 month ago
Really helpful in sorting this out. Appreciate the support, which made the whole process much easier.
Helpful Report
(Support) - Posted 1 month ago
Hi Ardie, Thank you for your amazing 5-star review! We're delighted to hear that our support made the process much easier for you. Your appreciation motivates us to keep providing top-quality assistance! Best wishes, Team Cobweb
Posted 1 month ago
Resolved the issue quickly.
Helpful Report
(Support) - Posted 1 month ago
Hi Anne, Thank you for your wonderful 5-star review! We're so glad to hear that we could resolve the issue for you quickly. Your kind words inspire us to continue delivering great support! Warm regards, Team Cobweb
Posted 1 month ago
Josh was very informative about the data migration
Helpful Report
(Support) - Posted 1 month ago
Hi James, Thank you for your fantastic 5-star review! We’re thrilled to hear that Josh was able to provide you with valuable information regarding the data migration. Your feedback means a lot to us and inspires our team to keep delivering top-notch support! Best wishes, Team Cobweb
Posted 1 month ago
I contacted Cobweb because we had lost our emails, not because anything Cobweb had done. Josh understood my position and how urgent it was for us to get our emails back and quickly provided the MX records that I needed to resolve the issue. 10 out of 10 Cobweb and especially Josh.
Helpful Report
(Support) - Posted 1 month ago
Hi Graham, Thank you so much for your glowing 5-star review! We're delighted to hear that Josh was able to assist you promptly and efficiently in recovering your emails. Your feedback truly motivates us to continue delivering exceptional support! Best wishes, Team Cobweb
Posted 1 month ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 1 month ago
Hi there, Thank you for your fantastic 5-star review! We’re thrilled to know that our team was able to assist you effectively. Your appreciation for our service encourages us to keep up the great work! Warm regards, Team Cobweb
Posted 1 month ago
Always responsive and efficient. Cannot ask more.
Helpful Report
(Support) - Posted 1 month ago
Hi Bill, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our service responsive and efficient. Your satisfaction is our top priority, and we truly appreciate your kind words. Warm regards, Team Cobweb
Posted 1 month ago
Another malicious mail sorted by Cobweb Support
Helpful Report
(Support) - Posted 1 month ago
Hi Ash, Thank you for your amazing 5-star review! We’re pleased to hear that our Cobweb Support team effectively sorted the malicious mail for you. Your feedback motivates us to continue delivering exceptional service to our users. Warm regards, Team Cobweb
Posted 1 month ago
Cobweb is rated 4.7 based on 7,438 reviews