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Cobweb Reviews

4.8 Rating 7,803 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Ronny, One of the very Smart Cobweb Customer Support Front of House-Spiders sorted a dodgy e-mail hang. Turned out to be a ghost so all OK B4 the weekend. Another cracking brisk-in-the-Fire-wall by these Dark-Side of the Webs Police Spiders.
Helpful Report
(Support) - Posted 1 year ago
Hi Ash Thank you for your review and feedback! Regards, Cobweb
Posted 1 year ago
I was fortunate to have my case assigned to Michael Foster Reed. Michael was extremely professional and helpful. He was very patient in investigating the issue I raised. Thanks to Michael, we got to the bottom of the problem and I'm more than happy with its successful resolution.
Helpful Report
(Support) - Posted 1 year ago
Hi Tsvetelina, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Elliot was very helfpul and responsive.
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(Support) - Posted 1 year ago
Hi Emma, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Very helpful and patient.
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(Support) - Posted 1 year ago
Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
outstanding support
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(Support) - Posted 1 year ago
Hi Jerome, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
Quick response to my issue
Helpful Report
(Support) - Posted 1 year ago
Hi Perry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 1 year ago
Very supportive! Thanks
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(Support) - Posted 1 year ago
Hi Marco, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Super responsive, helpful and professional team- Thankyou!
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Super helpful and good follow up
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(Support) - Posted 1 year ago
Hi Jeremy, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Michael handled resolved my problem with patience, efficiency and speed. Well done to him and thanks to Cobweb.
Helpful Report
(Support) - Posted 1 year ago
Hi Adrian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
great service
Helpful Report
(Support) - Posted 1 year ago
Hi Ben, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Quick and clear response to complete my issue
Helpful Report
(Support) - Posted 1 year ago
Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Every thing worked now have my email woring thank you
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(Support) - Posted 1 year ago
Hi Jonathan, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 1 year ago
Very happy with the support provided now and everytime I called.
Helpful Report
(Support) - Posted 1 year ago
Hi Ionut, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Speedy service and thanks for the offer of assistance with configuration afterwards.
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(Service Addition) - Posted 1 year ago
Hi Stephen, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb
Posted 1 year ago
MS had locked me out on a new computer, simply solved with instant help first thing Monday from Cobweb. Have used them virtually since they started and they have always been great.
Helpful Report
(Support) - Posted 1 year ago
Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
great service
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(Support) - Posted 1 year ago
Hi Ben, Thank you for your feedback. Kind regards Cobweb
Posted 1 year ago
yet again, Cobweb support is beyond helpful and knowledgable, amazing. Their patience with my ignorance of computer details goes above and beyond.
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(Support) - Posted 1 year ago
Hi Bruce, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
Quick prompt resolution.
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(Support) - Posted 1 year ago
Hi Amanda, That's really good to hear - thank you for your review and feedback. Kind regards Cobweb
Posted 1 year ago
Excellent service as always.
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(Support) - Posted 1 year ago
Hi Alex, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Cobweb is rated 4.8 based on 7,803 reviews