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Cobweb Reviews

4.8 Rating 8,209 Reviews
95 %
of reviewers recommend Cobweb
Company Reviews Info
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jan A
Verified Buyer
“You guys just always deliver great support”
Helpful Report
(Support) - Posted 1 year ago
Hi Jan, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“As a very minor client we have always received helpful and patient advice from Cobweb over many years.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Martin C
Verified Buyer
“Good service again. Thanks”
Helpful Report
(Support) - Posted 1 year ago
Hi Martin, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb
Posted 1 year ago
Emma A
Verified Buyer
“Excellent as always! Thank you so much for all your help with resolving the issue. Michael was brilliant on the phone especially when I didn’t understand things! Thank you”
Helpful Report
(Support) - Posted 1 year ago
Hi Emma, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom. Kind regards Cobweb
Posted 1 year ago
Susannah H
Verified Buyer
“very clear and efficient”
Helpful Report
(Support) - Posted 1 year ago
Hi Susannah, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 1 year ago
Andrew P
Verified Buyer
“Josh was knowledgeable and very patient as we worked through the issues - his excellent service is much appreciated!”
Helpful Report
(Support) - Posted 1 year ago
Hi Andrew, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
John M
Verified Buyer
“Excellent work and patience bu Josh L. Was very undserstanding and got the Microsoft issue resolved quickly. Well done”
Helpful Report
(Support) - Posted 1 year ago
Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
David K
Verified Buyer
“Great customer service”
Helpful Report
(Support) - Posted 1 year ago
Hi David, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Fred W
Verified Buyer
“`josh was so helpful and sorted out my issues,”
Helpful Report
(Support) - Posted 1 year ago
Hi Fred, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Great reaction the issue in hand and dealt with effectively and efficiently”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
QAISER I
Verified Buyer
“Very helpful and knowledgable”
Helpful Report
(Support) - Posted 1 year ago
Hi Qaiser, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Harry M
Verified Buyer
“sorted the problem no fuss”
Helpful Report
(Support) - Posted 1 year ago
Hi Harry, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb
Posted 1 year ago
Nimesh S
Verified Buyer
“Great service from Josh Puddick!”
Helpful Report
(Support) - Posted 1 year ago
Hi Nimesh, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Val P
Verified Buyer
“Michael was briilant and very patient. Thanks !!”
Helpful Report
(Support) - Posted 1 year ago
Hi Val, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Michael. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Michael H
Verified Buyer
“helpline worked seemlessly and got me back up an running quickly”
Helpful Report
(Support) - Posted 1 year ago
Hi Michael, That's really good to hear - thank you for your review and feedback. Kind regards Cobweb
Posted 1 year ago
Colin L
Verified Buyer
“excellance service”
Helpful Report
(Support) - Posted 1 year ago
Hi Colin, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 1 year ago
Mark B
Verified Buyer
“A quick call back and everything was resolved quickly following a Microsoft problem over the weekend.”
Helpful Report
(Support) - Posted 1 year ago
Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Kim H
Verified Buyer
“Just the most calm and knowledgeable people… I call up with an issue (hating Microsoft- I’m an Apple girl) and the support techs are brilliant 🤩… patiently talking me through to solution”
Helpful Report
(Support) - Posted 1 year ago
Hi Kim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Cobweb is rated 4.8 based on 8,209 reviews
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