Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,941 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“I told you I was retiring. Still got messages with no reference to it”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for taking the time to leave a review, please do contact us if you require anything further. Kind regards Cobweb

Posted 5 years ago

“The support given for my issue was first class. Thank you”

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(Support) - Posted 5 years ago

Hi Ken Thank you for your feedback and five star review. Regards, Cobweb

Posted 5 years ago

“No problems”

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(Service Addition) - Posted 5 years ago

Hi Thank you for your review, have a great day! Kind Regards Cobweb

Posted 5 years ago

“This relates to some complicated invoice queries. Graham and David have been extremely helpful in resolving these and we're extremely grateful for their help.”

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(Support) - Posted 5 years ago

Hi Andrew We are delighted to hear that Graham and David were able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“First class service!”

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(Support) - Posted 5 years ago

Hi Richard That's good to hear - thank you for your review. Regards, Cobweb

Posted 5 years ago

“After a complicated call re MO licenses not being recognised etc Daniel was able to solve the issue professionally to allow work to continue again in the office. Both Alex and Daniel worked systematically and professionally through the issue and were determined to find a solution. Many thanks!”

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(Support) - Posted 5 years ago

Hi Amanda Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great team work. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Silly problem with a password update on Christine's system, very smoothly handled by Alex at Cobweb”

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(Support) - Posted 5 years ago

Hi Ash Many thanks for your review and five star review. Regards, Cobweb

Posted 5 years ago

“wwwwwwwwwwwwww”

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(Support) - Posted 5 years ago

Hi Chris Thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Great service thank you.”

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(Service Addition) - Posted 5 years ago

Hi We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“mega, did exact;y as i asked.”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“GREAT work thank you”

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(Support) - Posted 5 years ago

Hi Paula We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“A* - thanks!”

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(Support) - Posted 5 years ago

Hi Andy That is really great to hear. Thank you for your review. Kind regards Cobweb

Posted 5 years ago

“James was very helpful and informative in getting the problem resolved, and his friendly nature made a stressful experience enjoyable.”

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(Support) - Posted 5 years ago

Hi Joanne Thank you so much for your kind words, we are delighted to hear that James was able to assist you. Kind regards Cobweb

Posted 5 years ago

“All sorted”

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(Support) - Posted 5 years ago

Hi Tom We are really pleased to hear that, please let us know if you require anything else. Kind regards Cobweb

Posted 5 years ago

“Thanks Richard.”

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(Service Addition) - Posted 5 years ago

Hi Ashoka Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“It has taken since the 19th May to only partially resolve my issue. I am still missing an invoice for the payment collected by Direct Debit on the 29th April for £387.25. Whilst I appreciate that this pandemic is not making it easy for anyone, producing copy documents remotely should not take 2 weeks and should not be a half completed job when they are produced.”

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(Support) - Posted 5 years ago

Hi We are sorry to hear your experience did not meet expectation on this occasion. If you would like to discuss your concerns further please contact our Customer Relations team on 0345 223 9000 or via email at customerrelations@cobweb.com Kind Regards Cobweb

Posted 5 years ago

“Very quick and helpful - Thank you”

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(Support) - Posted 5 years ago

Hi Heather Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“very good and excellent follow-up”

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(Support) - Posted 5 years ago

Hi Jamie We are really pleased to hear that, have a great day! Kind regards Cobweb

Posted 5 years ago

“I would like to personally single out James Skelton for his excellent support in arranging our website transfer - he responded to email requests very quickly and rang us personally to resolve issues. He presented as being very competent whilst also being personable - thank you James”

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(Support) - Posted 5 years ago

Hi Mike Thank you so much for your kind words, we are delighted to hear you were pleased with the support that James provided. Kind regards Cobweb

Posted 5 years ago

“Daniel helped us expertly and professionally where his colleagues didnt”

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(Support) - Posted 5 years ago

Hi Mark Thank you for your feedback, we are pleased to hear that Daniel was able to assist you. Kind regards Cobweb

Posted 5 years ago

Cobweb is rated 4.8 based on 7,941 reviews