Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Metrics

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick and friendly communication to resolve issue.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“all working thanks!”

Helpful Report

(Support) - Posted 1 year ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Good response”

Helpful Report

(Support) - Posted 1 year ago

Posted 1 year ago

“Excellent support service, quick to respond and Ronny went above and beyond for us. Communication was excellent at all times.”

Helpful Report

(Support) - Posted 1 year ago

Hi Lydia, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“totally miss led in all correspondance sent to me”

Helpful Report

(Support) - Posted 1 year ago

Hi Ian, We’re very sorry to hear your experience hasn’t met expectations on this occasion. Given your feedback, your ticket will be reviewed now and we’ll be in touch shortly.

Posted 1 year ago

“Very efficient service”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Josh was very thorough and knowledgeable. I appreciate his attitude and willingness to help me with my challenges!”

Helpful Report

(Support) - Posted 1 year ago

“Josh was great but the migration has caused a lot of problems....”

Helpful Report

(Support) - Posted 1 year ago

“Great support from Chris.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 1 year ago

“Great support from Chris.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 1 year ago

“Rapid and great service”

Helpful Report

(Support) - Posted 1 year ago

Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Very helpful the team”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 1 year ago

“great help”

Helpful Report

(Support) - Posted 1 year ago

Posted 1 year ago

“Consistentely responisve and competent.”

Helpful Report

(Support) - Posted 1 year ago

Hi Hans, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Elliot was very patient and was able to overcome all of the difficulties I was experiencing. Top Man! Many thanks.”

Helpful Report

(Support) - Posted 1 year ago

Hi Chris, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Having a dedicted account manager has really helped to provide us with a much enhanced level of service so far. I had a call with Kieran and he explained anythng I needed to know, then the request for Co-Pilot was completed within the next couple of days.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Steve, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Kieran and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Brilliant! Identified the issue right away and reolved it double-quick, many thanks.”

Helpful Report

(Support) - Posted 1 year ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Easy to work wtih and resolve.”

Helpful Report

(Support) - Posted 1 year ago

Hi Nichole, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kindest regards Cobweb

Posted 1 year ago

“Ronny Chambersis a star!!!!!!!!!!!!!!!!!!!!!!!! Helpful, knowledgeable, patient and with a grerat sense of humour. A great asset to the Company”

Helpful Report

(Support) - Posted 1 year ago

Hi Barry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kindest regards Cobweb

Posted 1 year ago

“Good and quick responses.”

Helpful Report

(Support) - Posted 1 year ago

Posted 1 year ago

Cobweb is rated 4.7 based on 7,661 reviews